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January 2024 by Kobe Thimjon
Brought a pretty banged up snowmobile in last second. Jayson and bailey hooked me up with the right parts, and hammered it out in 50min staying after hours. Great service and even better people! 10/10 recommend.
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November 2023 by James C
You can find just about anything and everything you need to make your trip to West Yellowstone complete. Friendly folks, great prices, and incredible local knowledge on sights to see and places to go whether you are just looking for restaurant recommendations, the local happenings, or parts and service for your snowmobile. As soon as you walk in you instantly feel the local hospitality. Stop for some gas but stay for some great conversation. Thanks Jayson and Brad!
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March 2023 by WesatNtertainment
Very impressed with this place. Extremely honest and fair pricing. It’s so nice to have a shop where we sled. Thank you.
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February 2023 by Keri Vammer
Awesome parts guy and great facility. We needed new snowmobile boots in a pinch and they had what we needed. Highly recommend and can’t wait to come back!
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October 2022 by William Hall
Wonderful. We rented snowmobiles for three days. We also stayed at the Days Inn across the street from the rental shop (they are affiliated and have lodging and rental discounts). Both the shop and hotel were exceptional, from Lisa handling reservations, the staff at the Days Inn, to the guys fueling and maintaining the sleds. They gave great advice on what trails would be the best choice due to weather issues. The sleds were BRAND NEW and we were only the second renters. These people are top drawer and should be your first choice for snowmobile rentals in West Yellowstone.
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January 2022 by Bill Hall
Wonderful. We rented snowmobiles for three days. We also stayed at the Days Inn across the street from the rental shop (they are affiliated and have lodging and rental discounts). Both the shop and hotel were exceptional, from Lisa handling reservations, the staff at the Days Inn, to the guys fueling and maintaining the sleds. They gave great advice on what trails would be the best choice due to weather issues. The sleds were BRAND NEW and we were only the second renters. These people are top drawer and should be your first choice for snowmobile rentals in West Yellowstone.
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October 2021 by Daniel h
I urgently needed a new front tire on my adventure bike and they were super helpful. They overnighted a pair of tires and helped put them on when they arrived. I definitely recommend them great customer service and great people! Will go back if I'm in the area again.
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October 2021 by D H
I urgently needed a new front tire on my adventure bike and they were super helpful. They overnighted a pair of tires and helped put them on when they arrived. I definitely recommend them great customer service and great people! Will go back if I'm in the area again.
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January 2021 by Ellen F.
What an awesome group of people at Polaris West! We rented 8 snowmobiles from Polaris West and from the time we walked into the store until we actually left Yellowstone, they were great to work with. A special shout-out to Issac! He was just an all around genuinely nice guy. Made us all feel super comfortable with the snowmobiles. They offer full "snowsuits" and helmets to keep you warm and safe for your snowmobile expedition! I would suggest you use sock and glove warmers too as they came in super duper handy! The equipment is virtually brand new and way fast! We did 2 days of snowmobiling with Polaris and saw some Amazing sites! They are also a gas station and have the normal stuff one would expect but they also have some gators for your neck and full head balaclavas that some of us bought. This is the one time I can tell ya, the covid face masks come in handy as they keep your face warm. And in regards to covid, everyone within the store wore their masks and encouraged us all to socially distance from others. I highly recommend this locally owned mom & pop shop for your West Yellowstone adventure!!!
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December 2020 by Chad Skaggs
The best snowmobile rental business is West Yellowstone! Friendly, knowledgeable staff with great equipment and customer service. Highly recommend!
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September 2020 by Shane Johnson
I had a great experience with Polaris West. My wife and I were traveling through Yellowstone on our motorcycle, when I noticed my front tire was low. A quick check revealed that valve stem was sliced. I called around but could not get anyone to help, with most explaining that the nearest motorcycle shop was 100 miles away. I was looking at the prospect of waiting for a tow truck to take me there, when I called Polaris West. They were very helpful. I was told that they would try to help me out even though they were not set up to work on street bikes. They stopped whatever they had been working on and were able to think outside the box to get my tire fixed in less than an hour. When they told me what I owed them I felt guilty for paying so little. It was by far the best customer service I have seen in a long time. If they are that good working with something they don’t sell, just imagine the service and quality you will get with something they do. Best snowmobile shop!
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July 2020 by Kevin Hales
My son and I had a great experience. The owner was very friendly and knowledgeable about the area. Thanks Russ.
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February 2019 by John Wannemacher
Staff is always helpful and friendly!
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February 2019 by # Instatorque
Very helpful staff.
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January 2017 by Ryan F
Super great shop and helpful when I visited. Scott is the man.