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November 2022 by Aline Lanzourakis
I would give zero stars if possible. We had a very unpleasant and costly experience with this shop. They were not transparent regarding charges. Our son was in an accident near Albion, two hours away from home. Our car was towed to the body shop after I talked with the owner. A couple of days after the accident, a tentative bid was provided and we determined the car was not worth fixing. At that time, I asked the owner over the phone if we could leave the car there a few days until we could make arrangements for the vehicle. He stated that was absolutely fine. At no point did he say that there would be a charge or cost for parking the car in the lot. We made arrangements to sell the car and have it towed. When the tow truck showed up they would not release the car as they stated that there was a $600 fee for storing the vehicle. I called and talked with the owner about this as we had never been told there would be a charge. He stated that $50 per day was their charge and it was posted, knowing that we had only talked by phone due to the distance and had never been inside the business. We had no choice but to pay it so the car could be released. While I understand this is a business and is for profit , a respectable business would be upfront and honest about the costs. Had we been told that there was a daily charge to leave the car there, we would have moved the vehicle to another location after the determination that we were not fixing the vehicle. It feels intentional that we were not told about the fee so we would not exercise the option to move it and he could make more money. The $50 per day storage fee is very high as the car was not stored or cared for, it was just parked in the parking lot. Sad to see such dishonesty and deceptive practices, especially in a small town business.
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October 2022 by Doug Morgan
Great bunch of guys that do quality work and treat you nice.
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February 2021 by DudLee Brennfoerder
Great place!
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January 2021 by Dan Bauer
Good service
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August 2019 by Linda Rankin Ridder
Good luck today B&G at Rhythm & Ribs competition in Albion!
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April 2019 by Sy Wichmann
B&G is a great company to work with! Very trustworthy and helpful! Went above and beyond on the help with answering my questions and fixing my car!
