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July 2023 by Melissa Goss
Friendly and courteous!
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May 2023 by Anita Allen
Best Bank ever
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October 2022 by moyers brothers outdoors
Been with this bank for 3 years had a personal line of credit through them went on medical from work couldn't make the payment for two months did an extension on the loan and they still sent my credit report a late payment dropping my score 60 points paying the loan off then hello first national
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July 2022 by Sharon Halk
Poor customer service. They don’t send out adverse action notices. They assume people look at their account online everyday.
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January 2020 by Jessica Debus
Love these guys! They are so helpful and understanding!! 10/10 would reccomend
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December 2019 by Lindsey Cook
Positively the best banking experience I've ever had!!
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May 2019 by Thomas Smith
Amazing people there all the way around.
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September 2018 by Joe Frazee
Hands down the best ever! Best people, best customer service, simply the best at everything!
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August 2018 by Brandon ConqueringBear
Love this bank super nice people and easy to get a long with recommend it to everyone!!
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June 2018 by Orlando Reza
Best bank in town
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October 2017 by Ann J.
The bank is fine but their credit card company is incompetent and sloppy. They have no way to internally detect fraud. They do not process fraud claims properly. They do not know the difference between a disputed charge and a fraudulent charge. In short, it is risky to use them. They are based in Kalamazoo but the people who man their customer support are in Chicago. They offer a high interest rate rewards checking account. But because of the incompetence at the bank, it really is not worth the hassle or the risk.
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May 2017 by Joe Stengel
1st of I want to say how easy Colette made my transaction. I have never had such a great experience with a bank. Thank you for the time and effort that you put in to help me with the transaction that I was making. If you need to do anything that deals with banking, go here. Its a one stop shop. They know what they are doing no questions asked. You only have to talk to one person and not be sent all over the place to have something done.
