This O'Reilly Auto Parts store in Aurora provides excellent service and knowledge of products. The staff is incredibly helpful, going above and beyond for customers. They assist in getting the right part, help with installation, and help diagnose problems. In multiple urgent situations, including for travelers stranded far from home, the team has come to the rescue when others were not available. They have provided necessary parts, tools, and even a ride to customers in a pinch. The store carries the parts, tools, and accessories needed and offers services like free battery testing, wiper blade and bulb installation, and a free Loaner Tool program. Customers report this is easily the best service at an auto parts store and the staff is wonderful, earning 100% of their business.
Excellent service and knowledge of products. Paul not only assisted on getting the right part , he was helpful in installing it He is very helpful. This parts store has definitely got 100% of my business.
May 2024
Stopped by to grab some parts in a pinch and Ben was incredibly helpful. Easily the best service I've had at an auto parts store in years. Very appreciative.
May 2024
I absolutely love the workers here They are very kind and confident
