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November 2023 by Rebecca Biehl
I rented one of the Bissell Carpet Cleaners from this location. The customer service was excellent. There was an issue with the machine and as a result, I had to spend a considerable amount of time cleaning and sanitizing it before I was able to use it to clean my carpet. I informed Gina, from customer service, and she apologized for the oversight on the inspection of the machine prior to checkout, and offered a refund to compensate for the inconvenience. My experience with Gina is one of many examples of the excellent customer service at the Bellevue store.
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October 2023 by Lindsay Michalski
Got a recall thru our email indicating that beef broth recently purchased at this store #3788 was recalled and to return it to the store. Drove 17 miles and took 20 minutes one way to return to store. This beef broth brand was only one available at this store. When I got there, they were not aware of the recall and called Store Director to service area. He also was not aware of the recall. I let him review the email we received and finally said to “give my money back” to the service center employee. I asked if there was any compensation for time and mileage to bring it back to store and he stated “it is not my problem, I did not do it”. I asked for his name and he showed me his name tag which said “Les”. Then he said “it doesn’t make any difference as I am going on leave anyway”!!! And then he walked away to his office.I did not really expect any compensation for my time or travel but I did expect better customer service. A store director should never treat a customer like this. A simple apology would have sufficed but did not even get that. Shame on Les. Perhaps a permanent leave would be in his best interest and Family Fare’s.
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September 2023 by Brandi Milos
Looked all over town for a turkey, and They had one! Bj was super nice
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September 2023 by German Shepherd
Parking lot and area outside was pretty run down looking, but isn't all of Nebraska like that? Other then that everything looked good.
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August 2023 by Patricia Cottrell
Good basic grocery store. A level above Aldi with a larger selection, more name brands and full service deli and bakery. Prices comparable to Bakers and below HyVee with good weekly specials. Fresh produce and a good meat selection.
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August 2023 by Kirk
Reasonable prices, friendly staff , and over all just a good shopping experience.
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August 2023 by Michelle Herrera
This store just absolutely needs to be shut down, besides the mold smell you get from walking around in such an old building. The staff is completely rude. Almost every isle has more than 5 ft of empty shelving. We used the self check out and had a issue with trying to check out. We were sent over to Maria who was not professional at all. There was a gentleman in front of us who was flirting with the cashier. It happens right. Except Maria took a whole 15 mins flirting back with him while she had a line just waiting on them. The gentleman even stated to us, "see hows she's being, that's why I won't marry her". Absolutely disgusting. Not to mention. Overly priced items. At most I bought 10 items. Spent over $100 never going back again.
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August 2023 by Tim Mead
Very good variety of foods. Love their ice cream too.
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August 2023 by Allen K.
They have good deli fried chicken. However, I wish it were available a little earlier. You're lucky if the fried or rotisserie chicken is available by 11 am. You can pretty much bank on it not being out for sale anytime before then. Overall though, I still like the store.
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June 2023 by William Smith
Has what I need. Like that it isn't crowded. Staff is always friendly to me.
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June 2023 by Heather Jackson
Smells weird as soon as you walk in; like a wet dog. Bakery is sad.
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June 2023 by Stephi Dalen
The employees in the deli are great. I do, however, avoid shopping here much due to the atmosphere. It is very dim inside which isn't very inviting and the building smells...old. The smell is a little off-putting when shopping for food.The cashiers always seem annoyed or bothered when checking out.The selection here is good though and I like their fried chicken and mashed potatoes. They also carry some items that are hard to find elsewhere like specialty sodas.
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April 2023 by guetenmorgan
Always enjoy going in here. Never slammed busy and location is convenient for folks on both sides of the river. Always clean and employees are very helpful.
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April 2023 by Ruby Leonard
I found a purse in one of the shopping carts and turned it in to a memeber at the store. The worker that took the purse was very friendly. We did our shopping and we have never had a bad experience here. Truly, every employee that we have come across has been finamenal.
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March 2023 by Lisa Sheldon
Prices on shelf aren't always what rings up. After I paid found out alternate phone number for card didn't attach so I paid twice as much for sale irems. Was told.customer service would refund me. After waiting in line was told I would have to ring up everything again after I already paid and my husband was waiting in the car. Gave up and lost about $20. Not the first time shelf price didn't match.
