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February 2024 by Joshua Dayrit
PSA for Military members:If you have a car loan with FNBO and have orders overseas, they will refuse to write you a lien authorization for shipping but will make you refinance your loan. This will just add an extra stress on your PCS. Just beware.
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December 2023 by Pete Mcneal
Waited an hour with only 1 person ahead of me before i walked out, all i wanted was to start a checking account, guess another bank will hold my money.
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May 2023 by Ashlyn R.
I absolutely recommend Karla! She is extremely helpful, kind, and quick! She’s helped me several times with different things and has always been great and makes every process super smooth!
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March 2023 by cody bramble
Now that my account is officially closed, STAY AWAY FROM THIS BANK. Your direct deposit doesn't go through until 5 am, but you can't use that money until closer to 7 am, because the debit card doesn't recognize that money until then, or at least that's the garbage they told me. I switched 2 months ago to a bank that offers way better results. They'll also lock your card constantly because their fraud protection flags everything as fraud. It's a little embarrassing constantly getting denied at the store because I was flagged for something that I spent money on. For me this happened 2-3 times a month. This bank is a joke. They also didn't ID me when I came to pull put the little money that was still in the account.
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March 2023 by Jaquelin Ortiz
The tellers are super helpful but the ATM never works.
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February 2023 by Savannah Linn
Been having a lot of issues with this bank but today instead of sending my ID card in to withdrawal money he asked me to tell him my account number in the drive through and never asked for verification of my name. Didn’t like that at all honestly. If someone else had my account info they would probably be able to withdrawal with this method.
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December 2022 by magid girgis
A shout-out to Matthew Pesoen, thank you for treating an old guy with a strong accent with respect and dignity . You went above and beyond to help me with what I came for. Thank you Matthew
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November 2022 by Magid Girgis
Shout-out to Matthew Pesoen. Thank you for excellent service
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November 2022 by Moriah Fogg
I wouldn’t even give this place on star!!! How about no stars! They just run you around and take your money and close an account you have asked to not closed and still do it anyways! Like how unprofessional there is no customer loyalty here and I have been banking with them for years now but it’s alright they just lost a really good customer to their negligence. If I were you I wouldn’t even dare to bank here !!!!! Oh and btw the banker who did this was Jose so don’t see if you do bank there!!!!!
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August 2022 by Harlee s
Pulling all my accounts...I've been with them since around 1994, doesn't mean a thing to them, customer loyalty used to mean something. Not anymore. Tried to deposit a bank issued money order into my account....was told there would be a 14-21 day hold on it. That's ridiculous. Teller said because it might be fraudulent, I told him to call the issuing bank to verify it and he told me that it wasn't his job! Seriously!! There's been several issues over the past few months but this was the last straw.
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April 2022 by Shane Wulff
Last summer I opened a HELOC for a home construction project. The banker insisted I open another credit account and offered nearly half the project interest free through the separate account. When the day came to pay the contractor I was unable to withdraw the amount needed out of this account. The Branch Manager Brandon refused to assist or even leave his office to fix this. I later complained to their home office only to have Brandon get in contact with me. He talked over me during the call and even became confrontational at times. I spoke to him twice and all he did was close down the account I can't use and refused to issue any sort of apology. This guy is a real piece of work. Clearly they are more concerned with getting their customers to sign up for new loan products instead of actually determine how to best serve their financial needs. After 20 years banking with FNB I am never borrowing another penny from this organization again. Rude and unethical.
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April 2022 by Lorali Sparks
They deposit checks without proper endorsements. Sounds like they don't know how to do banking legally or have an idea how to do legal banking. How safe is your money?
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April 2022 by Yanel Flores G
Juan did such a great job helping us today.He is a very respectful employee,Good job first national bank on having great employees.
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February 2022 by MisSunderstOod Flores G
Juan did such a great job helping us today.He is a very respectful employee,Good job first national bank on having great employees.
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January 2022 by Lorali Rockwell
They deposit checks without proper endorsements. Sounds like they don't know how to do banking legally or have an idea how to do legal banking. How safe is your money?
