GameStop is a game shop with a good selection of products and often great prices. Customers appreciate the helpful staff and management, who provide useful information and assist with special gifts. However, experiences vary; some staff members are very talkative and may forget parts of a transaction, which can cause frustration. On a less positive note, there are instances where employees are not very compassionate or informed, leading to misunderstandings about product uses or needs. For example, one customer was told they needed an adaptor when they did not, and staff's lack of identification when answering calls was noted. Overall, the store is a popular place for gaming needs, but customers suggest doing some research beforehand to avoid misinformation.
Latest visit was good on purchase but when coming back next day with ??? The rep was not compassionate about my concerns ... heck even when he answered a call didn't even identify as Gamestop
January 2024
Got what we needed and was helped by a nice guy behind the counter.
June 2023
Fantastic service. So fast and easy with their Happy Returns, no packing or addressing and refunds are instant.
