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March 2024 by Ile AS
They are pending what the car needs and good repairing it. However, sometimes their communication is not the best one.
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March 2024 by Barry Robbins
Crash Champions fixed my Jeep and brought a big smile to my face. Suzi was very communicative and helped me get the work done that I wanted. Overall very pleased with the service, thank you!
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January 2024 by Jim Telgren
This is THE place to go. Totally took care of communication with the insurance company, gave us a quick and well-done repair, and washed the van as well. My wife was very pleased with the work to her vehicle.
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December 2023 by Precious Smith
Friendly staff, flexible, and upfront. I came here once for an insurance claim and have an upcoming appointment for another. I like that they partner with my insurance company, USAA, and Enterprise will pick you up and drop you off.
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September 2023 by Paige Kouba
We had an outstanding experience working with Crash Champions in Bellevue. Our Suburban looks brand new after a rear ending accident! Everyone in the office was kind, knowledgeable, and extremely helpful throughout the process. They helped me navigate the rental car process with the insurance company as well as logistics of getting to and from the rental car company. Suzi kept in touch throughout the entire process so we knew how things were going and had a good idea of when our vehicle would be completed. The work they did was incredible and they got us in months earlier than all other body shops in the area. Highly highly recommend Crash Champions!Services: Painting
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September 2023 by T. L. R.
I have used their services in the past and each time was taken care of. Recently, while on the hunt for a used car purchase, had some questions that their team were able to kindly assist me with.While the purchase for the vehicle in question did not happen, I know that if there is a need for work on a car, they are my first choice.
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August 2023 by Karissa Johnson
I loaned out my car and ending up getting it back with damages. I took it in to get an estimate and Suzi worked with me and took her time to assess the damage. Let’s just say that she knows her stuff and she looked out for another fellow lady by guiding me through my options with great integrity. I can’t thank her enough. I left with tears of joy in my eyes. If you go there, you’ll want to see her!Service: Body & Trim
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August 2023 by Amy H.
Very personable and helpful employees. They did a wonderful job putting our vehicle back together after a deer ran into our car
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July 2023 by Shiloh Fabray Jamerino
Suzi is the best! I’ve taken my vehicle in a couple of times (unfortunately) and I have received great service without feeling stupid. Lol lol
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May 2023 by Carol George
Subpar dent/paint repair. Overspray was not taken care of until we asked for it to be cleaned off. Two hinge covers were broken during the repair and tried to be passed off to us as ‘not broken’. When we showed staff, nothing was done. Paid $70.00 plus to buy new ones out of pocket. Then a day later while parked in my garage, I noticed all of my after market tire stem caps were swapped out for regular ones.Will not be back. Very disappointed.
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April 2023 by Christina Cassell
Very friendly and even gives a child a cape... pretty awesome.
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February 2023 by c d
I have worked with them a handful of times. They're timely and communicative
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November 2022 by Lino Roberto
I am extremely disappointed in this body repair shop. My car has been there since September, and right now they have me at a stage of telling me that it'll be ready every Friday. It's the fifth time being told that and I've given them enough patience, going on the third month of them having the vehicle now. Not only that, but after they agreed with my insurance company on themselves paying for my rental, I get charged by the rental company not even 3 days later. This is ridiculous being it my first time using this company, and will definitely be my last using any crash champions repair shops at all. Hopefully I get my car back before end of october ATLEAST.Services: Painting
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November 2022 by Dannele Vasquez
don't even know where to start with this the fact that they can't even get you in for even an estimate for months at a time is ridiculous over a hail storm from June telling customers they're booked until the first of the year for repairs then when they did get me in for the estimate they've lost my key now I'm sorry that I had to be at work and dropped the key off early that morning in your Dropbox but I know I put them in your box no one ever called me no one ever told me that the keys weren't there In fact when spoken to the week before they said they had my key stating the estimate was done. I went to pickup they said they had my key when I go to pick up my vehicle after said estimate they tell me I never left the key only put in their Dropbox was the clicker well if that was the case how did you manage to unlock the steering wheel the clicker doesn't unlock it why is it that no one ever called me about this the car sat there for two weeks and when I talked to you on the phone you never mentioned that you didn't have the keys and now you don't want to pay for it to be rekeyed because you're saying you're not responsible having never received the key that is just nonsense I will never use crash champions because they're champions of nothing but slow service bad service no service on top of being rude
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September 2022 by Joi Roberts
Got some work done to the radiator everything brand new still under factory warranty I drove it off the lot and it started smoking due to no coolant/antifreeze 2021 so you know I’m expecting there to be fluids in the vehicle or at least someone tell me there was no fluids and I needed to leave there and go straight to a mechanic. Now, I have a ton more issues on a brand new vehicle with less than 20,000 miles they stated it was my fault when no check engine light came on and it stopped on me as if it was a computer issue fed up! Still two months later and I have no transportation to and from work and no public transportation tried to do their survey but it automatically went to 100 percent done like I left a good review nice and knowledgeable ppl but definitely go straight from their lot to a mechanic to make sure
