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January 2024 by Susie Marie
I want to thank Rebecca very much for assisting my mother, Dorothy Fournie explaining a quote she had received from State Farm and explaining why her current policy with another company was so high. You thoroughly explained why she has to have such high premiums and why $1,000,000 umbrella is not unheard of due to the fact that she owns a house, with barns and farm land and why she would need that type of coverage should someone get hurt while being on her property.
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December 2023 by Diane Dyer
As an insured with State Farm for over 40 years, but new with the office of Jeff Gotch, State Farm Agent, I wish to express my gratitude for the standard of service I have received over a short period of time. At I time when I feared that customer service had gone by the wayside, Jeff Gotch has restored my faith. He is personal and professional. You can feel safe assured that you are well taken care of and valued with this office.
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November 2023 by Courtney Whitman
My husband and I had an amazing experience working with Jeff Gotch for our home and auto insurance needs. Not only is he incredibly knowledgeable and professional, but his kind heart truly sets him apart. Jeff took the time to listen to our concerns and made sure we felt comfortable throughout the entire process. He went above and beyond to find us the best coverage at the most affordable rates. We highly recommend Jeff for his expertise, exceptional service, and genuine care for his clients. Thank you, Jeff, for making insurance a breeze and for being such a kind-hearted professional!
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November 2023 by Aric Mousel
I have been with Jeff for several years now and I have always been impressed with him and his office staff's honesty, integrity and thoughtfulness when dealing with questions and claims. He has always been very responsive either in person or over the phone when I need it. He knows his business and always makes sure I have the coverage me and my family need. I've had several different agents over the years and Jeff has been by far the best! Can't recommend enough!
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November 2023 by Bob Buller
Have used Jeff for all my insurance needs for years. Great people to work with, have always exceeded my expectations.
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November 2023 by Susie Ochoa
Wow JEFF GOTCH IS A HORRIBLE MEAN LITTLE MAN AND I'D HIGHLY ADVISE AND RECOMMEND GOING ELSEWHERE JEFF'S P.R.PERHAPS HE NEEDS REEDUCATED AS HOW TO TREAT CUSTOMER'S HE TALKS TO WOMEN LIKE THERE LOWER CLASS AND YET WHEN A MAN STANDS UP TO HIM RUNS CRYING LIKE A BABY HE CLEARLY DOESN'T HAVE GOOD P.R. HANDLING PEOPLE'S PERSONAL INFORMATION!!! SERIOUSLY GO ELSEWHERE PLEASE PRAY FOR HIM EVERYONE IN OUR CIRCLE WORKING ON TAKING OUR BUSINESS ELSEWHERE BYE LITTLE BOY!!! Reporting to BBB AND OTHER ORGANIZATIONS
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July 2023 by Laura Miller
I locked my keys and phone in my car on my lunch hour at HyVee. After many failed attempts to call a lock smith the management at Hy Vee suggested I call my insurance person which was Jeff Gotch and his marvelous office staff. They help me by calling road side assistance, stayed on the phone with me, and what should have taken hours only took 30 minutes. I was so stress, but felt I was supported and not alone in a inconvenient situationThank you Jeff and Team
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May 2023 by Ian Tuttle
Rebecca Miller at Jeff Gotch -State Farm Ins, was very professional, kind, was productive with our time, and answered all of our questions.
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March 2023 by Rebecca Patrick
Absolutely fantastic customer service! Always quick to respond to any inquiries by both phone and email. Very helpful and informative. They were able to answer all of my questions thoroughly and quickly. They also helped get policies transferred and got the best rates available for me. Highly recommend!!!
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October 2022 by Aaron Sand
Awesome experience!!!! Was very prompt in getting in touch with me. Very helpful over phone. Showed deep appreciation for receiving business. Overall just a wonderful experience. ????
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March 2022 by Lacey Gemlo
When we moved to Nebraska, our former State Farm reached out to a couple of offices in our new area. Ali was the first to respond quickly, and was so nice, polite and understanding of the craziness of moving from out of state. All in all she has been wonderful to work with!
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February 2022 by Steve Reese
Jeff has been my agent for over 20 years now. We have home, auto and life policies and the customer service we have received from Jeff and his team (especially Susie, his office manager) has always been outstanding. When you couple that with the strength and reputation of State Farm, I can't imagine anywhere better to take care of our insurance needs.
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February 2022 by Seth Boulet
I love how Jeff and his team treat you like family and are extremely open and welcoming about any and all of my insurance needs. Right away I was educated about the options I had, and even was able to save money with them versus my previous providers. Jeff has been in the business long enough to know that the product he offers is far superior than others out there. I appreciate the fact that he's local, he knows my needs as well as my family's, and is just a phone call, text, or email away. Put your trust in Jeff and you will not be disappointed!
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February 2022 by Dawn Sawyer
Spoke with Suzie today. She was able to help me with my payment. She was very nice professional and did everything in a timely fashion. I have been with this company for years and have recommended lots of people over the years as Jeff and his employees have been amazing!
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March 2021 by Linda G.
I recently shopped around for car insurance. Jeff quoted me a price online. After 5 other quotes, he was the most reasonable/affordable. We did most everything online and over the phone.
