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January 2024 by Ana Melisa Melano de Vaca
Horrible, not the branch, the franchise is a completely disappointing experience, I haven't even opened my bank account for a month and they blocked it because they need to verify my complete information because they registered everything wrong, and now I lost a day of work, I owe the internet and they canceled several Amazon purchases, if this is not resolved soon I will change banks
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January 2024 by Holly S
This branch has become my go-to location for prompt and attentive service. Most recently, I needed help resolving an issue with a US Bank phone department. The branch manager, Michele, went above and beyond to help me. The empathy and understanding she showed me was appreciated greatly by me. The issue I had was resolved quickly, and Michele communicated with me consistently throughout.
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November 2023 by R Hodges
I haven't really done much business with US Bank, but they sent me a generous promotion if I signed up so I went in person. It was a very long wait before someone could help me, but Dominguez took care of me and even stayed late to answer all my questions.
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October 2023 by Brad Darden
Not just this branch. Hands down worst bank to deal with in any capacity.
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December 2021 by Randy Vidmar
Looking for a better bank if you overdraft you get charged $35 overdraft fee that's standard in banking but if you're 5 days over they hit you with another $35 overdraft fee saying it's a extended overdraft fee so you get charged $70 overdraft fee when ask about it I was told they don't do the Xtra $35 fee to penalties to hurt you the say that will train you not to get overdraft fee it's just another way to rip people off
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June 2021 by Amanda Placek
Literally one employee working the drive through. Waited 22 minutes with one car infront of me.
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January 2021 by Jeremy Buhl
Lobby is still not open! I will open my accounts somewhere else then. Not going to use a bank that is not convenient.
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December 2020 by dean marymee
I have been waiting for 15 min in the drive thru business lane. The DT is the only thing open for US bank, in the entire area! Aaaand it closes at noon! Really!? I understand the pandemic makes it an inconvenience for people and we need to just manage it. But,This is ridiculous. My other banks aren't all closed down with one location open, and only dt, and closes at noon! People should leave this bank for one with better customer concerns.
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October 2020 by B And
Very helpful with my loan and answers your call
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October 2020 by B Anderes
Very helpful with my loan and answers your call
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June 2020 by Carol Custard
Great to do business with, the pandemic makes things difficult but they do what they can.
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June 2020 by Shana sadoski
I had went in the drive thru to close my account since the lobby is closed and I made my account at a 0 because it was negative and the girl told me she would close my account the next day to let it process and she never closed it and now I am negative from mail statements
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June 2020 by B M Kirby
Not currently having anyone inside. They have posted a note saying by appointment only.
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April 2020 by philipmnance
Branch Manager at this location is excellent
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April 2019 by David Warner
Walked in last week to speak with a banker named Tiffany for a home mortgage and she hadn't made it to work on time so I set up an appointment for her to meet with my wife and myself a week later. We took off work to make the meeting at noon, walked in at 11:50am, and we were told Tiffany couldn't meet with us as she had scheduled something else for around that time. ???? Fumble! Seems to be a poor representation for US Bank...
