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June 2025 by Alia Seoane
Do your fingerprints here!!! The machine worked perfectly and William was even extra patient with me, letting me try several times to record the perfect prints for the best results. William was so kind, quick and helpful!
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May 2025 by n C
Quick and helpful
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March 2025 by Chris Curtis
Postal service is a joke! Pay extra for priority, and the package is still late. Why did I pay extra? The app is always wrong. Says my package was out for delivery yesterday, and it's not even in the state! And people wonder why the postal office is becoming obsolete!
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March 2025 by Brian Flynn
William was very polite and efficient
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January 2025 by Joseph Torres
I’m incredibly disappointed with USPS’s handling of my recent Amazon package delivery. They claimed to have attempted delivery on a federal holiday, which doesn’t make sense because no deliveries are typically made on those days. To make matters worse, I had specific delivery instructions on my Amazon profile to call or text me upon arrival so I could come downstairs to retrieve the package, but they never did.
No effort was made to contact me, and they also failed to leave a PS Form 3849 - We ReDeliver for You! slip, which is standard protocol when a delivery attempt cannot be completed. This makes it clear that they didn’t actually try to deliver my package and instead fabricated the attempt.
This lack of accountability and disregard for my clear instructions is unacceptable. USPS needs to improve communication and honesty regarding delivery attempts. I rely on timely deliveries, and this experience has been extremely frustrating.
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January 2025 by Blair Petersen
William is so awesome and helpful! Thank you!
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December 2024 by Stephen
I've been using this post office for over a decade since living in Bellevue, and the quality has never changed; top notch, polite service that's quick and knowledgeable about everything I have ever needed. I have never had a single complaint, and the clerks there have always gone out of their way to deliver the best they can.
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December 2024 by Annabelle Bolek
Had such an awful experience at this post office today. Went in to receive help figuring out why I have been missing half of my mail. The first lady that helped me was nice and quick to assist my issue. I informed her that I wasn’t receiving all of my mail and that when I would continue waiting past the Informed Delivery time, I still never received it. She took my name and address to go check for me. Now, I’ve been living at my address for a little over a year and have had this issue before. Right before I moved in I did my change of address so there shouldn’t be an issue. The lady came back and mentioned a name I never heard of before. Apparently this person is on the address and not me. Not only that but the mailbox was listed as vacant so at this point I was very confused. She asked if I wanted to speak to a supervisor and I accepted. Twice, a supervisor was called in within 5 minutes and no one came up. The lady pulled her drawer and told me they would be there in a bit so I stood there and waited. I waited about 7 minutes and another lady came by with her drawer and told me to stand at the counter 2 spaces over so I did. I was standing at that counter for 15 minutes with no supervisor and no other help. No one asked if I needed help or made sure I was being assisted they just helped the 20 others that came through. After yet another 10 minutes someone comes to the register. I don’t really remember his name but I think it was Eric. He completely ignored me and worked on stapling what looked like passport documents for a lady being assisted beside me. Out of nowhere he pushes my things towards me and continues to ignore me. Then he tells me to move so he could help the other lady. Frustrated, I grab my things and stand in the far corner of the room. Seeing my frustration, his coworker asks if I’ve been helped and I said no I’m waiting for a supervisor still. He calls up a supervisor and one finally showed up. I was really irritated I had to wait when some could have helped the first or second time they were paged. I explained my situation and he told me “my mail guy delivers everything, it’s what he does” well apparently not cause I’m missing mail. I explained that I have Informed Delivery and every piece they take a picture of has my current address. The supervisor asked for my number to call me later after he was going to figure it out and I never got a call. I went to the post office at I think 11:45 am. I just really don’t appreciate being made to feel like my matter wasn’t important to anyone there.
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December 2024 by June Coleman
Deborah gave me the keys to the wrong PO box, that was already assigned to another person, and it was a whole ordeal to get it fixed today. Shoutout to Postmaster Mitchell though for getting it figured out.
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November 2024 by thomas chappell
The phone robot is an idiot who can’t function without a tracking number and won’t let you speak with anyone unless you’re willing to provide it.
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June 2024 by Sunny Hammond
guy who helped me was very nice. wayne or will or something. didn't treat me like a nuisance even though i had 7 huge boxes to ship. thought it would take a long time but it didn't
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April 2024 by Invisible Sun
I remembered using this Post Office to complete the paperwork for my first passport. Don't recall any issues or hassles with it.
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April 2024 by Juan Guillermo Cruz Muñoz
I bought a mailbox and they keep sending my mail to the old address… poor coordination of the system or employees
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April 2024 by Ile AS
Really fast and excellent service
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January 2024 by Deborah JohnsonColbert
Long line but moved quickly. Courteous service and very friendly despite the rush of customers with many packages all seemingly in a hurry. All I needed were stamps but still had to wait in the line. Evan, who assisted me was very helpful and friendly.
