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November 2024 by Brittney Thomas
Please explain to me why there is only one banker in on a Friday afternoon that is able to open accounts? This seems like the worst customer service idea ever. I went to both locations in Bellevue and they both had ONE banker. I work the typical bank hours and Friday afternoon is the only time I can get there before they close. I was trying to open an account for my daughter, so now coordinating with 3 schedules. Do better Wells Fargo.
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November 2024 by lena dearth
Very slow. I literally had to SCHEDULE an appointment just to get an insurance check endorsed. So here I am 20 minutes past my appointment time still waiting. It’s my daughter’s birthday but not like I have a lot to do evidently.
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June 2024 by brian kerwin
Great friendly service. Deshondre is an asset to your company. Always helpful and friendly. Goes the extra mile!
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May 2024 by Sharman Huffstutter
I have been banking here since 1997 when they took over Norwest and I had moved to Bellevue. The staff has always been so friendly and knowledgeable. Wait times when busy are minimal, the area is clean. Drive thru has always been quick and easy. Hours are convenient.
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December 2023 by Julie Kalambokidis
Seems like a ghost town in this particular Wells Fargo. There was only one cashier and no drive through open. No other staff to help. If you go here, don’t be n a hurry cause there just isn’t anyone there to help. The line was literally out the door. The cashier was pleasant so I gave an extra star for her.
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February 2023 by Kevin
Extremely slow…. Need to hire more people.
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January 2023 by jiajia pitts
Worse bank customer service. Keep talking with her co-worker. Let us waiting in the front door without saying anything. She need get fired.
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July 2022 by Cat Sheridan
The staff are great. The logistics are horrible. Not easy to get out
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June 2022 by Jennifer Nathaly
Excellent attention!
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February 2022 by Gary Sutton
Mother died and had an account with them for 50 years. Took me four trips to meet with bankers, corporate attorneys to close the account. Corporate means everything to them. Customers mean nothing.
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August 2021 by Ignacio Sanchez
This place is NEVER busy, LOVE it
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June 2021 by Fester Media
The staff is always polite and willing to help find a solution. I lost my card and they showed me how to get another one and set up my electronic pay on my phone without using the card.Keep up the good work!
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May 2021 by Barbara Lichtsinn
Anytime I come here for the drive thru Ana is SO sweet and cheerful. She has amazing customer service and is always so willing to help with whatever is I need! ?
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May 2021 by Babs Beach
Anytime I come here for the drive thru Ana is SO sweet and cheerful. She has amazing customer service and is always so willing to help with whatever is I need! ?
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May 2021 by Babs Bee
Anytime I come here for the drive thru Ana is SO sweet and cheerful. She has amazing customer service and is always so willing to help with whatever is I need! ?
