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7AM - 9:30PM
7910 Cass St, Omaha
Post Offices
“The customer service was great! This was my first time coming. I was stressing to get some orders out for my customers. This location saved me time and they scanned my packages in right away. I love the hours too. Get convenient :)”
“I had a small package to mail today and swung in here to do that. Richard, Clerk 41, was extremely pleasant and helpful. He was the only one working the counter when I walked in. I only had to wait for him to finish up with the customer he was currently assisting and BAM! just like that it was my turn. Richard seemed to be genuinely happy providing incredible customer service. He made my day!”
“This is my favorite post office to go to. The counter staff are great - they're friendly, fast, knowledgeable, funny - even when it's a busy season and there's no way to keep up with the volume. I haven't had a bad experience here yet. It's surprising to see any negative reviews, but it looks like some are misdirected.It always amazes me how many customers and staff here are on a first name basis with each other, and talk about recent things in Elkhorn. Like, I'm actually jealous of that.If I could use USPS for everything in my home business, I'd be here 6 days a week. Best PO in the area! ?”
“If there are issues with the USPS staff, service etc you can blame your postmaster DeJoy. He has severely reduced staffing. In areas that require 6-8 people we now have only 2. Folks that are retiring he isn't replacing. Folks are working 12, 14 and 16 hour shifts to try and get the mail out. He isn't qualified for this position. He never worked at the usps. He's only in this position because he contributed hugely to the Trump campaign. Complain to your congress people & remove him. Otherwise this will continue until he completely destroys the USPS.”
“I just stopped in the Boys Town post office yesterday and as always all the employees were super pleasant and friendly. There was no line when I was in there but in the past the lines always run fast. There is something about this post office where everyone there employees and guests are almost always in a good mood maybe the clients understand the history and significance of Boys Town and feel something special being there, maybe.”
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“Okay, as far as a government agency goes. It has a good location, it's clean, and it's big enough to have all the services you could want. I just wish they had better hours. Not sure if it's just this location or if the government regulates the hours overall. But, while coming here isn't my favorite thing, it's not a bad experience.”