-
August 2024 by Carrie Buttery
Everyone there is so friendly and helpful. They genuinely care about your pet.
-
June 2024 by Alicia Millon
I brought my cat here for a routine exam and a second opinion. The receptionist was not very friendly, but the rest of our experience was great. I believe we saw Dr. Krista. She is super knowledgeable and was up front with me about what procedures my cat could actually benefit from, what the process looks like, and how much they would cost. I was also impressed that the vet herself did the exam, instead of a vet tech. The vet tech we did meet, Kelly, had phenomenal patience and skill. It's hard to get blood samples from a cat!
This clinic is a bit of a hike from where I live, but the prices are much more affordable than the vet we normally use. We'll be going back later this year for a dental and I'm confident they'll take great care of us ?
-
June 2024 by Don Morgan
I've been going here for years. The staff knows my pet by name and is very friendly.
-
May 2024 by Jennifer Van Evera
Love this team! They are so wonderful with my babies!
-
January 2024 by Thomas Moss
I like my cat. They help my cat. I like them. Bring them your cat.
-
November 2023 by Jay Miller
Our old German Shepherd was cared for by Dr. Krista. She was always courteous and professional. She gave helpful advice and I would highly recommend her.
-
June 2023 by Ashley Matzen
Until the "office manager's" delivery of poor, hateful attitude to outright bizarre lies regarding my account, my first experiences at Holstein had been wonderful, the Dr.'s were lovely to my pets and the prices were fair.After about a year of being a regular client and paying my bills in full I experienced a bout of financial hardship right around the same time my dogs teeth needed help. I was quoted ~$300, when the procedure finished I received a bill for over $500. I paid what I could and we made arrangements.As financial hardships go the payments became harder to keep up. It was at this point the office began treating me as if I hadn't been a good paying client before and I began receiving nasty attitude and complete misinformation regarding late fees from Sadie ("office manager") over the phone. After lying about the amount of the late fees she refused to work with me in any way and turned my account to collection.Every interaction after this turned uglier from Sadie. I called to ask for my pets' files to which she first said that my bill needs to be paid then she *lied* again saying the files (the medical files??) were also sent to collections. After contacting the collection agency they were only sent an invoice. What is to be gained from lies by this "office manager"?After an argument in the office I phoned the owner who informed me that as soon as my balance is paid I can bring my pets back. I paid it within a few months. Following this I made 3-4 phone calls over a year trying to reach the owner, Schrum, who never returned my calls until just today. She informed me that paying through a collection agency is not paying in full? Lol Since when? She continued to say that my behavior was inappropriate and that I shouldn't come back at all. So the office manager's lies weren't inappropriate at all? Completely professional, okay. And chalk up one more Holstein Vet Clinic lie from Dr. Schrum herself flip-flopping from "yeah you can come back" to "don't come back"My Holstein experience went from feeling like a respected client to being treated like I'm subhuman. I will never understand what this facility gained by consistent and flagrant lies.
-
May 2023 by Ashley M.
Until the "office manager's" delivery of poor, hateful attitude to outright bizarre lies regarding my account, my first experiences at Holstein had been wonderful, the Dr.'s were lovely to my pets and the prices were fair. After about a year of being a regular client and paying my bills in full I experienced a bout of financial hardship right around the same time my dogs teeth needed help. I was quoted ~$300, when the procedure finished I received a bill for over $500. I paid what I could and we made arrangements. As financial hardships go the payments became harder to keep up. It was at this point the office began treating me as if I hadn't been a good paying client before and I began receiving nasty attitude and complete misinformation regarding late fees from Sadie ("office manager") over the phone. After lying about the amount of the late fees she refused to work with me in any way and turned my account to collection. Every interaction after this turned uglier from Sadie. I called to ask for my pets' files to which she first said that my bill needs to be paid then she *lied* again saying the files (the medical files??) were also sent to collections. After contacting the collection agency they were only sent an invoice. What is to be gained from lies by this "office manager"? After an argument in the office I phoned the owner who informed me that as soon as my balance is paid I can bring my pets back. I paid it within a few months. Following this I made 3-4 phone calls over a year trying to reach the owner, Schrum, who never returned my calls until just today. She informed me that paying through a collection agency is not paying in full? Lol Since when? She continued to say that my behavior was inappropriate and that I shouldn't come back at all. So the office manager's lies weren't inappropriate at all? Completely professional, okay. And chalk up one more Holstein Vet Clinic lie from Dr. Schrum herself flip-flopping from "yeah you can come back" to "don't come back" My Holstein experience went from feeling like a respected client to being treated like I'm subhuman. I will never understand what this facility gained by consistent and flagrant lies.
-
May 2023 by River
A few months ago I brought my animal in for his shots. I didn't realize that they didn't administer his annual bordetella shot and when I was going to fly out, and needed to board my animal, the boarder let me know that his bordetella shot was about to expire and would need updated. Holstein VC couldn't get me in or make accommodations to get him in for a 5 minute shot before my trip. I had to find a new vet which costs me an additional $60.00 for an exam since my animal had never gone there. Not accommodating your clientele, when you should have given the shot a few months earlier anyway, has cost you a client and a poor review.
-
July 2022 by Angie Reisz Meyer
Dr. Krista Holstein is hands down one of the best vets we have ever had. We raise dairy goats and she is extremely knowledgeable with small ruminants and is always willing to help. We wouldn’t trust our herd with anyone else.
-
June 2022 by Stacy Nelsen
The Nelsen Family Farm so appreciates Dr. Holstein and the staff for all their services throughout the years. They are very knowledgeable and compassionate through the hard times and fun and nurturing during the good visits. Our farm and domestic animals are in good hands!
-
December 2021 by Judi Wesemann Holling
Everyone is so knowledgeable and kind. Have been taking my cat, Tigger here for awhile now. They are the best!!
-
December 2021 by James P
We were new in town and came to see them for end of life care. We will always appreciate them. They made a painful situation easier, and did little things to help us through. It was as graceful of a process as it could be. If we ever get another dog, we will absolutely bring it to Holstein for care. Thank you Dr. Krista and staff.
-
October 2021 by Bryar Godfrey
Friendly, informative, thorough.
-
March 2021 by Leon Libby
My pup had really bad allergies tried benadryl didn't work..came here 1st time got steroid shot cured his itching! After got meds to help him and he's so much happier!! Great staff, clean business, good prices. Will be going back again
