Sid Dillon Chevrolet Service offers reliable and friendly vehicle care. Customers appreciate the accurate diagnosis and fair pricing, with many planning to return for GM service. The service department is known for good communication and convenient options like overnight key drops, although customers are advised to bring a pen due to cold weather and non-working pens in the dropbox. Staff members are generally friendly and knowledgeable, making customers feel comfortable, especially in stressful situations like vehicle breakdowns. However, some experiences include waiting times or feeling ignored at the service desk, which can affect overall satisfaction. Overall, the business is recognized for its professionalism and dedication to customer service, making it a dependable choice for vehicle repairs and maintenance.
Best dealership I've ever worked with, both for sales and service.
May 2023
Great Service department, very accurate in diagnosis and fair pricing. Would definitely recommend, Will definitely be back for GM Service.
March 2023
Convenient overnight key drop (small form to fill out - asks for vehicle VIN), great communication, and friendly customer service.If you need to use the overnight key drop you might want to bring a pen. The night we dropped our car off it was really cold outside and the 2 pens in the dropbox didn’t want to work.
