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December 2024 by Brandon SasK (BrandonSasK)
Our check in was quick and easy. This is an older hotel in great shape. The pool and hot tub are nice. Our pet friendly room was good. Too bad it was on the second floor. We will stay at the Best Western West Hills in Chadron again if ever we are in the area.
Rooms: The pet friendly room was clean and had everything we needed for a one night stay.
Safety: We had no issues with safety at this hotel. We never felt any concern.
Food and drinks: We never tried any of the local restaurants. We were too exhausted after 650 miles of travel the day we stayed. Thankful for the hot tub and a comfortable bed.
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December 2024 by Christine Fankhauser
I absolutely love staying here when I come home to visit family. It feels like my home away from home. They have excellent rates and the hotel itself has much more character than some of the bigger name places that feel so bland and sterile. There is a great breakfast area and plenty of options. There is also a restaurant next-door if you prefer something else. The location is fantastic and you get some great views out the south and West side of the hotel. I wish I could come visit more often.
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November 2024 by Joe Bass, PhD
The nicest staff ever!
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November 2024 by Devin Salinger
Great suite with jetted tub, 2 rooms and a small kitchenette and balcony.
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October 2024 by Heather Topil
Not a terrible experience but not a great one either. We deliberately chose a hotel with a hot tub and it was so disgusting we couldn't bring ourselves to use it. There was a ring around the edge of hair and a brown colored buildup of some sort and when you turned the jets on it was extremely foamy and the foam would gather that brown film on top and hover on top the entire hot tub. My husband even used all of our pool towels to wipe the ring off but we still decided it was too gross to get in. Disappointed.
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October 2024 by Jack Richardson
Room smells very strong of perfume or deodorizer, very hard to tolerate. Kids were excited about the pool and hot tub, both turned out to be the grossest thing I have experienced in a long time. Rim of the hot tub caked with scum and hair, and as soon as the jets are turned on the water turns to foam from all the human protein in the water. So I quickly get out and jump in the pool only to find it equally disgusting with clumps of hair floating all over the place. Had to make my kids get out and go shower, I couldn’t just ignore all the filth in there. I really hope we don’t end up with staff infections from this experience. From other reviews along with what I have seen personally it’s safe to say this place is not well taken care of bringing its cleanliness as a whole into question, ie beds, linens, the breakfast? I don’t even want to get into this bed for the night. I have added a picture of the hot tub foam, if you think these bubbles are from soap then you are uninformed about water treatment. We stayed in a Comfort in last night and was a polar opposite experience, I guess Comfort in just set the bar to high.
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September 2024 by John Farrell
Stayed in May 2024. The "security" door to the outside on the south side of the building was broken. Anyone could have entered from off the street. The door of the room next to me was left ajar the whole time I was there. I mentioned that to front desk. Couldn't care less.
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September 2024 by Renee Streblow
Rooms: Rooms are always clean
Nearby activities: Chadron State Park, Fur Trader museum, Ft Robinson, tood stool
Safety: Free to walk around
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August 2024 by Daniel Schaben
I just appreciated that you did not kill me on the price. We called late and your rate of 125 for a clean room was outstanding. I had called Holliday inn express in the same town and they quoted me $260 because it was a last minute booking and you could tell they were taking advantage of my situation. I really appreciated the service and the fair price. I never leave a review, but will look at your hotels rather than Holiday Inn from now on.
Rooms: Clean. Would stay there again.
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August 2024 by carla basinger
Vents on air conditioning needs to be cleaned other wise it was good. Older lady taking care of breakfast was wonderful.
Rooms: Air conditioning vents need cleaned
Food and drinks: Lady serving breakfast was wonderful. ☕⭐⭐⭐⭐⭐
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August 2024 by Ferny Hernandez
Safety: N/A
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August 2024 by Jo Beliles
Good stay after 2700 miles of motorcycle driving
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July 2024 by Joann Baumert
The hotel breakfast was top notch here! Sheila did a great job ensuring it was one of a kind. For the location, the hotel did a great job!
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July 2024 by Troy Magnuson
Very well run motel. Clean rooms friendly staff. Thanks folks.
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July 2024 by Brenda Daniel
Clean and efficient.
Walkability: Nice Cafe next door
Food and drinks: Choice is nice
