Advance Auto Parts is a place that many customers really like. The store always has the needed parts or can get them quickly. Most of the staff knows what they are doing and provides great service. However, some experiences include long holds on the phone, occasional rude management, and employees with limited car knowledge. Customers sometimes interact only with the cashier. While there are notable frustrations, it remains a generally helpful place to figure out what you need.
They had the part that I needed in stock the other stores did not.
July 2023
You guys take really good care of me they really go out of their way to make your experience a good one
April 2023
I love this place but they just had me on hold for 10 minutes then hung up, one of there employees doesn’t know a single thing about cars and barely knows how to do his job, also the guy that hung up on me today
