CharterWest Bank Mortgage Center-Columbus
Banks,
Mortgage LendersHours:
4213 38th St Ste 103, Columbus NE 68601 Hours
About CharterWest Bank Mortgage Center-Columbus
CharterWest Mortgage Center is a trusted mortgage provider that has helped numerous individuals and families achieve their homeownership dreams. The reviews from satisfied customers paint a picture of a business that prioritizes personalized service, expert guidance, and a genuine commitment to its clients. Customers consistently praise the exceptional service provided by the mortgage advisors, particularly Jill DuBray and Violetta Trujillo, who are described as knowledgeable, responsive, and dedicated to ensuring their clients' needs are met. Clients appreciate the advisors' willingness to answer all questions, no matter how "dumb" they may seem, and their ability to make the often-complex mortgage process feel straightforward and worry-free. Many reviewers highlight the advisors' warmth, professionalism, and down-to-earth nature, which help clients feel at ease and confident in their decisions. The reviews also emphasize the advisors' expertise in various loan programs, including first-time buyer loans, low-income loans, and new programs for non-first-time buyers. Overall, CharterWest Mortgage Center is praised for its exceptional customer service, personalized attention, and commitment to helping clients achieve their homeownership goals. Customers consistently recommend the business and its advisors to anyone in need of mortgage assistance.
Most Recent Reviews
June 2026
Great people to work with. Took the time to explain all the details of the process so that we could understand and feel confident in our decisions.
June 2026
For a first time home buyer buying from a sell by owner with no realtor. We had a great experience working with Jill and her team. We where helped through the process making it a great and easy experience buying our first home. I'm really greatfull for all they're help and highly recommend working with Jill and her team.
June 2026
Jill was great to work with, She was able to find a Loan that worked perfectly for me with no troubles at all. Her team is great about keeping in touch and keeping you up to date with everything that is happening, Overall I had a great experience with purchasing my first home with Jill and her team.
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