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October 2023 by LGM 3-6-9
The store is closed when it should be open, this is the second time this has happened to me.
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July 2023 by Jared
Kind of a decent experience.
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March 2023 by Joseph Hall
Store hours indicate one thing when in reality no one was there during posted hours. I called several times and no answer. Several potential customers came by while I tried calling. I guess if you want to sell something you have to be open to do that. No sign indicating why they were closed but other posts reported the same problem.
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January 2023 by Vandersnoot 1986
They awnsered all my questions, found the game I was looking for very quickly and the check out was fast the staff was very knowledgeable about the games and were able to offer advice and opinions which definitely helped me make a decision a great place to pick up a game and look for accessories or merch!
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December 2022 by Papared Youtube
Pre orders take too long to recieve you should always have a pre order before it comes out or theres no point in preordering. Always making excuses on why their shipment is not there. I was a long time customer but i no longer have faith in gamestop as they fail to deliver theres no point preordering a game if you dont get it by the day of release. Those bonuses arnt worth waiting a whole week. Imagine still not having scarlet and violet for public while competitors do and just finishsing pre-orders a week after every other game store in the world has already done so and sold out of copies twice. Pokemon is one of the biggest nintendo games every year and yet still dont have it. Sorry, but i have no respect for the gamestop brand anymore. Dont go here for preorders. If you want to preorder, go to walmart, amazon, or ebay you'll actually get the game before or on the day of release, and "no excuses needed." I relatives with one of the managers Caden but i would not recommend this store to anyone. Half the staff sits and stares at their phones. I used to be greeted when i came in instead i feel unwelcomed cause staff are sitting down being lazy if you want to be lazy dont get a job at all or when you go to work fully commit. Your attitude should always be no matter what i've been throug i gotta be focused and on top of things till i get off. I'm lazy too but when i go to work i put all my effort into providing service to the customers. Yet, clearly gamestop stands for postgame cause they get games after the hype has died down. If your still reading my review at this point you either are actually considering my experience or your a gamestop employee who actually cares about what theyre doing for a living. Thankyou to anyone who read this far I would hate for the columbus gamestop to go out of business but if they dont fire some staff or get someone from corporate sent down you can actually get some structure back into gamestop I have no reason to ever go to a gamestop again.
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October 2022 by trey strong
Hoth on there sign and website said they were open at 11 in the morning but I Jen I got there they were still close and no one would answer the phone
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August 2022 by Twiggy Love forevermore
Do not train employees correctly or teach them how to return things and give refunds ???
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April 2022 by James the guitar guy
Nice employees and good games
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February 2022 by Donald Myers
Staff here are amazing and helpful. I need all places to operate like this one!!!
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November 2021 by Greg Syslo
Staff they have there is very helpful and knowledgeable.
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February 2021 by LUIS GONZALEZ
Not my cup of tea. My relatives said it has everything. They are happy. I'm happy. Four stars.
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February 2021 by justin molt
Always friendly and helpful
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January 2021 by Mitchell Cathey
Doesn't ever have what I'm looking for.
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November 2020 by Kai’s Toys And Other Kid Stuff
Great store employees are nice and will help you.
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September 2020 by Sarah Hansen
Refusing service to customers that dont wear face masks. Thats a POS move. ??
