Hy-Vee Grocery Store in Columbus offers a friendly and helpful shopping experience. Customers appreciate the quality and variety of products, including the better meats and produce, even if prices are slightly higher than other stores. The store features a well-stocked deli with a variety of options, though some reviews mention minor issues like hard-to-open sauce packets or burnt chicken in the cafe. The staff, including the manager and employees like Karen, are consistently friendly, polite, and go the extra mile to ensure customer satisfaction. The store is praised for its cleanliness, selection, and excellent customer service over the past two years. For convenience, customers can also use the online grocery service, Aisles Online, for pickup or delivery at participating locations. The Hy-Vee Gas Station is also well-liked for its better setup and friendly cashiers. Overall, Hy-Vee provides a neighborhood grocery experience with quality products, helpful staff, and a welcoming atmosphere.
The customer service here is over the top! Such eagerness to help is a rarity these days. One tiny crack in an egg, and cashier super is rushing to the back to dairy for a replacement. Offer to help out to load vehicle, and when I declined staff was on standby in parking anyway! All so gracious and friendly!
August 2024
Clean friendly store great staff great items excellent quality experience
August 2024
I really like this store, very clean and products in very good presentation and quality.
