U.S. Bank Branch in Columbus, NE offers a range of banking products and services, including credit cards, savings and checking accounts, business banking, retirement planning, and more. While the branch is praised for its excellent customer service, particularly from the manager, there are concerns regarding the ATM's reliability, which often fails to function properly. Many customers find it difficult to access services outside of regular business hours, leading some to consider switching banks. Despite these issues, the branch is recognized for its commitment to helping customers achieve their financial goals.
Excellent level of customer service from the Manager, Melissa (I hope I remember her name correctly) she absolutely bent over backwards to help my wife and I with a very unique situation. We absolutely recommend the Columbus branch of US Bank!
July 2023
I have been banking with these guys for years. I live in Columbus but do any banking I can with the people from the Fremont branch. They rock it in every way. The ATM is always fully functional, the staff is awesome, and they actually answer the phone. Columbus, you guys should take some lessons from them.
May 2023
Excellent level of customer service from the Manager, Melissa (I hope I remember her name correctly) she absolutely bent over backwards to help my wife and I with a very unique situation. We absolutely recommend the Columbus branch of US Bank!
