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April 2024 by Cindy Stehlik
Tristan was very helpful and knowledgeable about Verizon services and saved us tons of money
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February 2024 by Yolainy Morales
Very bad service. They don't help. They just tell you that they can't do anything and leave you to your own devices.
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February 2024 by Melinda Erpelding
I wouldn't even give this store a star but. that's the only way to write this.It's the worst experience ever, with a December promotion Verizon had going on.Tristan was the employee working and started this whole mess.I had to call Verizon 7 times (total) to try and get this resolved. On 1 call, we had a 3 way call directly with Verizon and Tristan.It sounded as if he was going to take care of this issue that he'd done, which everything was wrong, He never corrected anything. Plus 6 weeks after the old phones were traded in, he still hadn't returned the old one's. He said he did at first but, couldn't provide tracking numbers because, later they were found at his store.On the day we were to get this all straightened out with the correct devices, Tristan said, it's been over 30 days, can't do anything. But, was called 2's before that and that was was never mentioned.He sold 2 Samsung phones with 2 Ipads and Iwatches and said they'd work together. Of course they do not. He called his Mgr, he called his Mom to make sure.So these were Christmas presents and knowing that they aren't compatible rather ruined the great Christmas gifts.On that same day he said there was nothing he could do, he then tries to see if they're compatible, "oh" THEN, found out they're NOT!!!!So. I've switched these phones to Verizon, not Victra, that 3rd party co. in Crete and will never deal with them again.I feel Tristan should not be working there. He has lied and not performed any of his responsibilities correctly.
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October 2023 by Mer M
Worthless. I was sent to this location PER tech support with the promos that my issue would be fixed without cost to me because the issue was with the functionality of the watch. The employee told me I would have to pay for a new watch AND the remaining balance on my watch inorder to fix the issue. When I repeated what I was told by tech support the employee said "I can't do that without a manager" when I said to get the manager his reply was "we don't have a manager". Then he directed me to a location over AN HOUR away. Don't waste your time with this location.
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October 2023 by Trudy Herb Wolf
Kendra was so easy to work with! I appreciated her knowledge, friendly demeanor and explanations.
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October 2023 by Rick Vernon
Customerservice was great ,Store needs to get another, person to help with customer walk ins
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October 2023 by Dave Rosenbaum
I accomplished my goal & am pleased w my purchases. I paid more than I had hoped.
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September 2023 by Ragin Cagin
Only left a 1 star because I couldn't leave 0 star I bought a cell phone charger for $69.80 it didn't work I returned within 15 mins and never got my refund no one answers my calls at the store and cooperate is no help
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April 2023 by Stacey Roth
It was great service we enjoyed visiting while we were being helped it was amazing very very friendly staff
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April 2023 by mike murrell
I would give a zero but cant
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September 2022 by Jacci Tibbetts
She was very good and very knowledgeable exceptional service
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August 2022 by John Britton
Surprisingly intelligent helpful people for being located in the dumbest county in Nebraska.
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March 2021 by Jaime Ramos
My mom said she dislikes this place because they are sooooo slow and sometimes we don't even get the thing we want.
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March 2021 by Aaron Pyper
Service was great and a recommend them if you need help
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February 2021 by Shawna Reynolds
Very friendly and fast
