Koch's Auto Services is a business known for its excellent customer service and quick assistance. Customers appreciate how the team quickly gets vehicles back on the road, even in difficult situations. They have helped with various issues, including fixing a bad truck tire while pulling a travel trailer and repairing a car after lug nuts sheered off. The staff is described as very kind and caring, often going above and beyond to help, even when the shop is closed. For example, they assisted travelers stranded across the street on a Sunday night, bringing in the vehicle, running to get parts, and making repairs to ensure the customers could continue their journey. This level of service is highly valued and rarely seen. The team also helped a couple from Missouri after their truck was disabled by a deer strike, providing towing and assistance to get them home. Customers feel that Koch's Auto Services treats everyone like a local and provides trustworthy, stand-up service. Overall, the business is praised for its responsiveness, kindness, and dedication to helping customers in urgent need, making it a reliable choice for auto repairs and roadside assistance.
Great customer service and got me back on the road quickly.
Had a bad truck tire while pulling a travel trailer. They got it fixed pretty quick and were very kind to us the whole time.
June 2024
Stopped by this place with a blown trailer tire. I am from out of state but these guys took care of me like I was a local that had been coming in for years. Excellent stand up business
March 2023
These guys helped us fix our car after 4 lug nuts sheered off on my left rear tire. They were closed and just happened to be around, and still made time for us and got us up and running saving us from having to find a hotel for the night. They were so nice and really saved our behinds on our ride from Oklahoma back to North... read full comment
