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November 2022 by Dennis Murray
Josh and Chris are great guys to deal with
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April 2022 by Charles LaRue
Great mechanics and techs to work with
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May 2020 by Robert N. Pendarvis
Being a picky person I can be difficult to work with but Josh was very understanding and patient with me. He was helpful in getting a new battery under warranty. I will go back.
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October 2018 by Sara
One of the best mechanics I have ever used. Lesson learned: never take vehicles to dealerships for repairs even if they may be able to get the parts faster because, invariably, they will have incompetent mechanics who eat into the time savings. Mechanics will save you time and do the job right. FORD DEALERSHIPS WASTE TIME!
We took our Ford Transit in to have snow tires put on, but also asked that they look at a squeaking issue we have been having in the rear. They diagnosed the issue fast and without charging us. They suggested taking the van to a Ford mechanic because they thought Ford dealerships could get the parts we needed faster. This turned out not to be the case (no fault of Precision Repair). We have taken the van to two different Ford dealerships, both of which would not diagnose the issue. We ended up telling the second dealership what the issue was per what Precision Repair told us and they then found the broken bolt very fast. However, they only order a new bolt, instead of ordering the assembly for a bolt, bracket, and bushing (~$25 in parts). After waiting for the bolt to arrive, the Ford mechanic determined that we also needed a new bracket. So, we waited another day for the bracket. The second day the Ford mechanic determined that we needed a new bushing. Because Ford was not able to fully diagnose the problem the first time around, we may not be able to visit family for Thanksgiving.
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May 2018 by Doug Hartman
Very competent guys work here would recommend to anyone in the area talk to Josh.
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November 2017 by Sara Fleetwood
One of the best mechanics I have ever used. Lesson learned: never take vehicles to dealerships for repairs even if they may be able to get the parts faster because, invariably, they will have incompetent mechanics who eat into the time savings. Mechanics will save you time and do the job right. FORD DEALERSHIPS WASTE TIME! We took our Ford Transit in to have snow tires put on, but also asked that they look at a squeaking issue we have been having in the rear. They diagnosed the issue fast and without charging us. They suggested taking the van to a Ford mechanic because they thought Ford dealerships could get the parts we needed faster. This turned out not to be the case (no fault of Precision Repair). We have taken the van to two different Ford dealerships, both of which would not diagnose the issue. We ended up telling the second dealership what the issue was per what Precision Repair told us and they then found the broken bolt very fast. However, they only order a new bolt, instead of ordering the assembly for a bolt, bracket, and bushing (~$25 in parts). After waiting for the bolt to arrive, the Ford mechanic determined that we also needed a new bracket. So, we waited another day for the bracket. The second day the Ford mechanic determined that we needed a new bushing. Because Ford was not able to fully diagnose the problem the first time around, we may not be able to visit family for Thanksgiving.
