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December 2023 by Anthony Struck
The salesman (Jose) really knew what he was walking about. He was awesome actually. Gave us a ride in his personal vehicle even. Just outstanding customer service! I will definitely be buying more vehicles from this salesman and dealership in the future.
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December 2023 by Lloyd Sommerer
I have never had a better car buying experience that I did at Infinity of Omaha. Robert Rosman had the car I was interested in pulled up front before I got there, and from that point on the whole process was quick and smooth. Everyone I worked with was friendly and helpful. I felt like thy gave me a reasonable amount for my trade in. And Robert really went the extra mile to make sure I understood any features of my new vehicle that I wasn't familiar with.
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November 2023 by Jimmy O’Connor
We had THE BEST experience with Laura Swanson and the team at Infiniti yesterday! Laura listened to our needs and worked with us on a fair trade in for our vehicle as well. The whole experience was comfortable and quick and we are very pleased with our new car! We know where we are going when our 15 year old is ready to hit the streets next year. Thank you and see you soon!
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November 2023 by Katarina Salaman
Purchased my Q50 from here, and I have to say, the service was excellent. Robert Rosman and Laura Swanson were amazing, super friendly, and were very knowledgeable. They walked me through everything, and buying the car was a breeze. I did most of the paperwork online, which was convenient. They even brought the car to my home for the test drive and worked around my night shift schedule for the rest. Really happy with the service and would highly recommend them to anyone.
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November 2023 by A D
My husband and I really enjoyed working with Cindy at Infiniti. She patiently answered all of our questions and remained responsive even after the purchase. We never felt pressured during the process. The price was transparent, and we were given all the info we asked for. We were from out of town and couldn't remove our plates during the trade in. Cindy and her team mailed them to us very quickly after we left the dealership. We definitely would buy again in the future.
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November 2023 by MEE NEW
I give this dealership 5stars because of the staff, they treat customers very well. I was there last Saturday to purchase a vehicle for a friend and the staff was so nice to us. No pressure, easy and very understandable,especially LAURA SWANSON(the product consultant).From a phone call to the finish she took her time listened to us and took very care of our needs,so kind and friendly.My friend I were very satisfied of the purchase that day and everything went great as we expected. We had a wonderful experience and I recommend this dealership to anyone ..
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October 2023 by Brian Shelby
Cindy Kroll was fantastic!! She was very responsive and informative during the entire purchase process. She was able to secure my purchase and close the deal! I would recommend working with Cindy on your next purchase!
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October 2023 by Courtney Carlson
From the time I walked up to the dealership to the time I left Jose was friendly and helpful. He made sure that I was fully comfortable and fully understanding every step of the way. The team made the process so simple and effortless. By far the most low pressure and easy going car buying experience I have ever had.
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August 2023 by Brian Lovell
Jose, AJ, Andrew were all amazing to deal with. Had a 2018 luxe q50 that was damaged and they helped me get it traded in to a 2023 q50 redsport. Eric in the service department was awesome to handle all insurance claims. Made the best out of a bad situation. Thanks again for the amazing service
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August 2023 by Chris LaShure
Excellent customer service. Eric in the service was very informative on the status of my car throughout the repair process. He also was very helpful with the many questions that I had. I will be take my car there as long as I own an Infiniti.
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August 2023 by Natalie Swift
I received very good, honest, supportive care at Infiniti of Omaha from my first point of contact Robert B to the team leader, and ending with finance point person. It was a seamless experience. Able to have open conversations to help sort out best options. I'm honored and thankful to be apart as they say of the "Infiniti family" through this Omaha based dealership.
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August 2023 by Julie Hartman
We recently purchased a vehicle from INFINITI of Omaha, and the experience was absolutely wonderful. We love our Jeep Grand Wagoneer, and Yanai and Andrew made the whole process so easy! Both were pleasant to work with and explained everything in great detail, and in easy to understand terms. We would highly recommend INFINITI of Omaha!
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July 2023 by Kendra Trauernicht
Had an amazing experience! Caleb was very helpful and answered all my question right away! Highly recommend!Update: I have had an issue with them since bringing me a car with a very large divot/chip in the drivers side windshield. It’s starting to become a huge issue. I have gotten the runaround in fixing the issue. I did not buy a car to replace a windshield. They were great until after they sold the car….manager hasn’t called and I send messages with no reply, very disappointed.
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July 2023 by Kim Kidd
Friendly, honest and very helpful when making the right decision of purchasing my vehicle! Caleb Mycke was so supportive, he made sure I was put at ease when answering questions (no question was a wrong question). Taking care of all of my paperwork was quick and safe too. Delivery driver was also prompt and courteous when transferring my vehicle to Wisconsin! ?Thank you to everyone at Infinite of Omaha. You guys were excellent! I honestly am so glad I took the chance and made my purchased with you!
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July 2023 by Justin Hill
I know dealer repair shops can get a bad rap, but I have always found this dealership repair shop to provide excellent service. They are respectful of time and they always have a loaner car for me, which always helps me in my busy schedule. They may be a little pricey, but they have always been worth the money.
