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November 2024 by Kory Einspahr
Effing terrible. Food came out cold, 45 minutes after I ordered 1 beer and 1 mixed drink, I had to go to the bar and ask about them. Beer poured and already warm and flat, mixed drink not made yet, then the bar tender had the nerve to be rude when i asked. Don't waste your time or money on this service dumpster fire. 1 star because less than 0 isn't an option.
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October 2024 by Michael Barker
Went there for our company outing and had a blast. Shawn was awesome and the staff was nice. Will be back there again for our company and personal.
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October 2024 by Jamie Meyer
I just had my Bachelorette party there on Saturday October 19, 2024. It was so much fun, the manager and staff were amazing. I felt like a princess.
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October 2024 by Lee Adkins
We had an amazing time here !! We celebrated our sixth birthday here Aunt. Your team made it truly an incredible and memorable experience! Beautiful facility, fun games, the laser tag was a blast, and the bowling lanes are gorgeous! Will definitely be back!
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October 2024 by Benjamin Cornish
This place is great!! The staff was extremely accommodating to our birthday party. Between the bowling, arcade, and Lazer tag there was something for everyone to have a good time. The food was really good and despite being fairly busy they continuously checked on our stock of food and drinks. The facility is huge, and seems to be well maintained as everything was clean and orderly. We'll definitely be going back.
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October 2024 by Mark Hoffman
We showed up on a Friday a little bit before they were open. The doors were open and we went in. We would have happily left but the people there insisted they could take care of us and we did not need to leave. Everyone was so helpful, nice and amazing. We will gladly go back again.
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October 2024 by Kayla J
The new staff and franchise was great. Pricing is reasonable, and multiple bowling lanes made the wait time fly by. They even have a 3 court gymnasium!
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October 2024 by Eric Snygg
Food was great and service was amazing of course the huge arcade was awesome with tons of bowling lanes great place for a kid party
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October 2024 by Kathy R
Probably one of the most disappointing experiences we have had. Don't be fooled by their canned response of please reach out, we have reached out to a dozen people without a response. Corporate group seems not to know what the local group is doing. They have an active sales teams, but an terrible execution.
4 different people talked to our group during booking, but then was called less than 24 hours in advance called to tell us that almost everything they had offered was not available with no real solution.
Ordered a party platter with 30 shrimp, told it was not available and given a 6 piece bone in wing meal in it's place. Preordered a party pizza for over $50 and was given 1 of their standard pizza's in its place. They attempted to provide a 2nd one, but the manager brought out a half pizza and said they were getting low on dough.
We were celebrating a birthday and preordered a cookie cake, nothing was provided.
On top of that they charge an event fee of about 18% and say that is the fee to manage your event and ensure it gets completed properly and no other tip is required for their staff. Well our even didn't go off without several hitches and then the staff had the Audacity to print out a $0.01 receipt that needed to be paid. The receipt that line item was - Event Gratuity - with a $0.01 value on it with an additional tip line. They ran our credit card for $0.01 after paying over $500 for this group event.
The building was over 80 degrees inside so uncomfortable and we had rented the lanes for 2.5 hours, but the pin machine kept breaking down, so we only got about 3 games in on that lane due to the amount of down time.
you can get better value at almost anyplace else. Guests left hungry and disappointed. On top of that we were never provided an updated receipt on what we prepaid for, vs what we actually received.
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October 2024 by Brett Rabatin
Had a company party here was fun, bowling alley was pretty cool and the food was great!
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September 2024 by The Arcade Hawk
I've been to over 250 arcades in the United States, and Bowlero Elkhorn takes the cake for one of my favorites! Amazing prices, prizes, and staff!
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September 2024 by Jennifer Napolitano
I planned a small get together for my 13 year old son who doesn’t like it when we make a big deal for his birthday. We walked in and immediately were impressed with the upgrade in decor and cleanliness of the facility. Once in we we’re told that anything we needed just let the staff know! Honestly, I’ve never been catered to so much in my life. The staff was amazing, the management was accommodating, and so friendly, and the atmosphere was extremely fun and exciting! They made us feel so special, like we were the only people in the building. I highly recommend this establishment for games, parties, and any kind of get together you want! Now to the serious part, the pizza is so delicious I would order it and travel to pick it up, I am not kidding. Whoever your chef is deserves a five star review because the pizza rocks!
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September 2024 by Michelle Trummer
I called to ask for information on leagues and Noone was knowledgeable and then when I waited on hold to speak to a manager he was unaware of how to use the website. This is a sad way to run a business and will go elsewhere in the future.
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September 2024 by lauren hdhehejeh
Terrible everytime we come. Lanes always malfunction and balls never come back.
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September 2024 by Jorge Rodriguez
Great environment! Fun staff!
