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March 2024 by Robert Gappa
This was the worst experience we’ve ever had at a Pizza Hut. If you’re looking for pizza in Fairbury I suggest you go to the local gas station. It’s hard to believe but it’s far better than this.
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March 2024 by Kristin Specht
Placed an online order at 716 this evening to pick up at 915 Pm since I work so late I expected decent service and find out that there machines went down at 815 and claimed that my order never came through even though it was placed an hour before that.. means to say not very happy that I have to wait another 30 minutes longer just for my order to get ready.
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February 2024 by John Godown
They need more staff the manager was working like a dog to keep
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January 2024 by Bev Schwab
Ordered the food online. It was ready on time and everything was just as I'd ordered. Impressive!
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December 2023 by Eric Nicholson
The employee handled herself very well.
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December 2023 by Dennis Reel
Pizza had hardly any toppings and crust wasn't so good. We ordered and when got there pick it up they said for some reason the computer said is was pick up at 8:30
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December 2023 by Joy Reel
Called and placed a to go order ready at 5. Got there about 5 minutes early. Go to check and the clerk said it was set for 8:30. He said he would start it now. Little toppings. Didn't come tell us when it was done. Had to ask for a discount and then he acted like he had no idea..when I spoke with him 15 minutes earlier, in person, about the pizza. Bad customer service. Not so good pizza. Sad, since there really isn't anything else in fairbury and maybe that is why management is ok with the bad reviews and customer service and not doing anything to resolve issues.
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December 2023 by LeAnne White
First time at this location as I was traveling with other coworkers through the area. Small atmosphere which is good and there was a steady flow of customers. Unfortunately it appeared that there was only one server so this did take a little longer than expected. I would go here again ig I'm in the area.Kid-friendliness: Had an area just for kids to Keri them entertained while waiting for their food.
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December 2023 by Sherry Yacks
The salt, pepper, & cheese shakers are disgusting. I have talked to the wait staff at least twice. I had to use hand sanitizer after touching them.
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December 2023 by Sherry Andrews
The order was ready when I got there, still hot when I got home, and the wings were awesome with the chili sauce.
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December 2023 by toofast54
Pizza hardly had any toppings. The crust wasn't good all all. We order said be there in 30 minutes and when we get there the computer said 8:30 then it be done. So we waited another 20 minutes to get are
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November 2023 by LiandanDAoC
Absolutely horrendous service this evening! Had table of 4, 3 of the orders were wrong. Had to flag down waitress for refills on soda, never got refills on the water. When orders sent back, took another 30 min., finally just asked for boxes and took meal home. We are locals, and frequented this store fairly regularly, not anymore. Since Jen left the overall store is hitting the skids.
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October 2023 by Veronica Karenbauer
Very hot and delicious food. Service was amazing too! ❤️ Years ago I didn't rate them very well, but they have definitely approved and will return again.!
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October 2023 by Bethany Burrow
Wonderful, friendly service. Good pizza. Go for lunch on weekdays for quick, cheaper options.
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September 2023 by Tonya Reynolds
The food was good but the employees were very friendly. That was a NICE change.
