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October 2025 by Gary
These people are honest and very knoledgable great customer service
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March 2025 by Ernest Vincent Pons
I received exceptional personal one on one service guiding me with an iPhone and iPad upgrade.
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March 2025 by Susan Thomas
Lots of help getting my phone set up.
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December 2024 by Keith Trimm
Our sales rep was friendly and knowledgeable
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September 2024 by Jacklyn Stigge
Setup of new iPhone was quick and easy, very happy with my new purchase
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July 2024 by Nicole Howard
Went in to.pay my bill...so.im.secondary on my husband's account I say his name and introduce.myself as the wife so she says so blank blank..yes but I haven't changed my last name yet on the account or my i.d. newly married..(from out of state) ,in ur state on business..so she says I cannot PAY MY PHONE BILL! WHY? BECAUSE I SAID I WAS HIS WIFE...so itell her I'm able to verify devices like how many and what they are on account where the bill had been paid last 3 times and more and adress and both of our phone numbers seeing how they're completely different pH numbers..nope will not let me.pay my bill......so.i get fusterated at this point how stupid..she says ..computer says wife has NO ACCESS TO ACCT..not even what it says ..it says wife may not make changes on acct without passwprd..which is on my fridge In my r.v in another town where I'm headed back to....I don't want to make changes lady...I want to pay my damn phone bill...really irritating she couldn't read or understand ANYTHING concerning paying a damn phone bill...incompetent moron......needs to be fired and replaced with newly skilled operator of store.period !!!!! This location is a joke just because of this lady's ignorance. Good day! Worst time ever paying a bill!!!!!!!!!!!!!!!!!!!!
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June 2024 by D S
Valerie was so helpful!! Great experience all around!!
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March 2024 by Amanda Thompson
I like the customer service.
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March 2024 by Spencer Schoenrock
Why can't you call the local store anymore instead of someone in India?
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February 2024 by Jill Baker
It was a great experience!!
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February 2024 by Raquel Dean
Great customer service!!
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December 2023 by Anita Marie Pearson
I had great customer service experience with the Verizon store located in Fairbury Nebraska
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December 2023 by Debra Spanjer
They were very helpful and friendly. I love going there always feel satisfied with the service I receive.
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November 2023 by Amy Kearn
LP aka Lloyd, was the best customer service rep in the region! I’ll definitely send others to his store! Top notch, friendly, honest, knowledgeable and hands down the most down to earth person in customer service! ?
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November 2023 by Julie Petersen
We had excellent service at Verizon in Fairbury today. I’m very happy with my new phone.
