-
September 2021 by Todd Sullivan
They are just an agent not a store
-
July 2021 by Jacob Hayes
Customer service in local store offers bandaids as a solution to not having the service I'm paying for. Also worst internet provider I've EVER had. I do not recommend spectrum internet service. I was told the tap on the line is bad, it was suppose to be fixed a MONTH ago. If I had a better choice of internet I would drop spectrum in a heartbeat. THIEVES!
-
November 2020 by Sydney Ireland
If I could give less than one star I could. Absolutely the WORST experience I have ever had. Do NOT trust their salesman. My equipment was picked up & STOLEN by the salesmen. I was charged for services I NEVER EVEN USED. Do not trust them, do not sign up for them, STAY AS FAR AWAY AS YOU CAN.
-
October 2020 by Christi Collins
Time to get my Cable back... Can't miss the World Series or my Chiefs football ?
-
March 2020 by Anthony Uitts
Constantly having outages and constantly receiving spectrum junk mail it gets worse when you join
-
March 2020 by sheri steiber
We have had problems with our service every since our initial hook up. Now we have several channels that are blacked out that we can't watch. Maintenance is NOT supposed to start until midnight! So why are their so many issues?! Absolutely hate Spectrum!
-
December 2019 by Dana Rathje
The people in the office are wonderful. The service of the provider is spotty at best. It appears that they don't have redundant service and they have undersized capacity. Internet buffers a lot
-
November 2019 by Thomas Andrews
I will not choose Spectrum in Nebraska ever again. Horrible customer service and they'll cheat you.
-
September 2019 by Shirley Timothy
Need an id to trade in cable box did not know the girl and obviously did not know me have me a number to call for activation took 25 minutes on hold then asked if this number okay to call back if get cut off I said if that happens may need to rethink my numbers years of loyalty to time warner/ spectrum. Took another twenty minutes was tired and cranky
-
September 2019 by Steve Sherfy
Do not use Spectrum. I canceled my service 4 days into a billing cycle and they are now trying to get me to pay the full bill for a service they are no longer providing!! You can get Hulu with local and other channels for only $45/month which is 1/2 the price of Spectrum and that’s with DVR service. You can add on other channels for very little extra, all cheaper than Spectrum. If you use Spectrum you will regret it.
-
July 2019 by terry alexander
The best cable deals around
-
February 2019 by Dayna Franks
Worst experience in the field of equipment, wifi connection, customer service, and returning equipment I have ever experienced in my life!!!
-
January 2019 by tld tld
Cindy & Nancy are professional customer service reps for SPECTRUM. Always willing to explain & help the customer...
-
January 2019 by Samantha Wissmann
Does not have a reliable wifi connection. Also very expensive.
-
January 2019 by Vickie Lonowski
Didn't answer when called.... I think, it's been a while since I contacted them
