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April 2024 by Marshall
My boyfriend and I walked in because we were craving some cookies and we must've spent a solid three minutes standing at the counter before the lady working there said "I'll be with you in just a second". We didn't realize that she meant she was going to stand there and make two big sandwiches from scratch for like five minutes while we stood around waiting. After a while my boyfriend very gently mentioned that we just wanted cookies and if she could grab them for us real quick we'd be out of her hair. She rolled her eyes and said "there's three customers ahead of you, you need to wait in line ?" and went back to ignoring us. We WERE the line, we WERE the customers, we were the ONLY people in there! I guess she must've been preparing Doordash orders, but there's two people right there who just want something quick that she didn't even have to make. She couldn't put the sandwiches on hold for two seconds to put some cookies in a box? We were so taken aback by her stanky attitude that we walked out and went elsewhere. I guess this store must not be too worried about missing out on sales, from the other reviews on here it sounds like this wasn't a unique experience to us. I won't be going back, you can be sure of that ?
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January 2024 by Rd Rockn Roll
Great!
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January 2024 by Kaleb Robinson
The old lady working 1/10 by herself at 5:30pm is the most rude employee we have ever delt with very disappointed in subway it use to be a fantastic place to go eat now it's one of the worst places in
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November 2023 by Nick Taylor
Place is updated clean and good coupons. They do a wonderful job here!
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August 2023 by Barbara Eldridge
When you ask for extra lettuce on your sandwich they make you feel like your begging for food if it was up to this location they only want to put bare minimum like they are giving you a free
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August 2023 by Rachael Brabec
Downtown always takes care of us!! Tanya and Harry are A1 since day 1!!
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August 2023 by Chad Strunk
I just love sub sandwiches a little upset with corporate not the local stores for taking same sandwiches they have calling it a different name and selling it for more money but goid for them showing how people of the world these days don't pay attention I blame social media but it is what it
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July 2023 by Dusty Blankets
The downtown Subway is the best. Always fun and friendly staff. The food is fresh and flavorful. The downtown Subway is our go-to sandwich shop in Fremont.
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April 2023 by Maria Ramirez
Bread was rock hard!!! I'll never stop by this store again. I love the 23rd street store , bread is always fresh!!!
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March 2023 by Lover Of The Unique
I asked for extra onions and green bells and only got three for an entire food long.
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October 2022 by Ty Allen
I did NOT get this toasted. Thanks for the rock hard bread subway....
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September 2022 by Susan Siebler
LastingTime we went was not up to usual standards. Personnel not very friendly and they seemed to be out of stuff. Worst visit we have ever had there.
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July 2022 by K C
Guy with glasses was VERY Rude! His response to being shut down an hour early for "training." with a sign saying 7 p.m. training, we were there at 6. Seemed the staff took it upon themselves to take advantage of it being sunday. There were 10+ people in the building and Enough staff to make customers sandwiches. Lack of empathy for us driving from the 23rd street location because that location didnt have ingredients to make sandwiches. This location really has become pathetic. As we drove away the 4 staff memebers wearing work outfits got up and went behind counter as to act like working or to close down completely to cover their tracks.
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July 2022 by Kayla Childs
Tried going to the subway on 23rd they were out of meatballs. So decided to come downtown.Hours posted open until 7..open a door and there's a group of employees in there standing having a meeting I guess. First thing rudely said they were having a meeting, and I pointed out their sign said 7, and again rudely said were having a training meeting, and that i could go to 23rd location. During business hours? Fine, but not one person can assist if a customer came in while you're hosting a meeting during business hours??
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July 2022 by Brandon Redding
Poor management and decision making to host a training meeting during business hours; not scheduling staff to work around hours that create income. Witnessed MULTIPLE people being turned away because it seemed the staff wanted to sit around to collect their income. What appeared to be just a group of people in street clothes enjoying their Sunday afternoon until our vehicle and another pulled away.
