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August 2023 by Amy Bartholomew
This company is great to work with! Customer service oriented and very responsive to requests for assistance and concerns.
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April 2021 by Kat Powell
Nothing is enjoyable about moving, however, Carla, was an absolute joy. She is a professional explained everything that UHaul would provide if something happened with the truck & so the experience was painless. I wasn't in such good shape when I brought the truck back in two days later. This is the second time I have rented from WNM & a guaranteed I will rent from them again!! Thank you, Carla!!!
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April 2021 by TheTrueAmerican
They did a pretty good job moving but they did not take the money out of my account until almost a month later and it messed up my bills
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February 2020 by Tom Patton
Thomas Harrison does not have authority to make posts on behalf of Patton’s Relocation Services, LLC. We have had a good ongoing working relationship with Western Nebraska Moving and Storage and continue to work with them to date.
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February 2020 by Darrel Schilz
WESTERN NEBRASKA M0VING & STORAGE, INC, Darrel Schilz has NOT changed ownership. Thomas Jon Harrison needs to know what he is talking about before making such and outrageous reveiw. He has no authority to make such a statement and would never be employed in a "Service Excellence" company as our. Patton Relocation Services is associated with our company and hauls under our authority, but HAS NOT purchased it. We continue doing business as we have for 39 years.
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December 2019 by Liz A.
I used Western Nebraska Moving & Storage in the April / May time-frame in 2019. We undertook a major move from TX to NE but, I also three important pieces of furniture to be moved from western NE to Omaha. Western Moving & Storage did a fantastic job...all three pieces arrived in perfect condition. Funny, because I felt like my movers in Dallas (big reputable company) would be more reliable in moving my household goods. That turned out not to be the case. The small mover in Western NE simply performed admirably. They were on-time and I had no breakage or damage. Very happy with their service and I undoubtedly would use them again if I had to move. Highly recommend.
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June 2019 by Tawny Taylor
I have never dealt with more poor customer service in my life! I went in to pay my bill which admittedly i was a month behind on, fully prepared to pay all late fees. they said my bill was over $400! i told her that was incorrect and she proceeded to tell me i hadnt paid my bill for the last 5 months, 5 months!! why would they not have sent me to collections, and sold the unit in that length of time? or called, left a message?! Nope nothing. I made the absolute mistake of not keeping my receipts, lessoned learned, thinking they were a trustworthy company. VERY WRONG! I explained to the owner of the company that i had infact paid, he then asked if i had a receipt and when i told him no his response was "welp, thats not a very good policy to be throwing those out, nothing we can do about it"..... also while i was debating the bill with the receptionist she blatantly said "well its not like i pocketed the cash'.......... ok my fault for trusting people, so i went in and paid the entire bill, i wanted to be completly done with them!...... An hour later i get a call saying their red lock had been removed, but they cut off my personal lock as well! So the unit is sitting completly unprotected from any random person, or whoever these untrustworthy people happen to mention it to! So i question the owner why he cut my lock instead of just removing his lock off of it, and he said "well we really should of gone in and sold all your stuff instead of just cutting the lock"...... horrible horrible people and business! Again my fault for not keeping receipts, and trusting someone! Hopefully the next person they screw over isnt as gullible!
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December 2018 by Bea R.
Tom Patton and his partner Jesse were amazing. They were fast, efficient, and very professional. They wrapped our furniture in plastic in order to keep it clean. They even used carpet runners to keep the carpets clean. They not only moved the furniture in but placed it where you wanted it and even rearranged it if we wanted. These guys know what they are doing. Not only are they hard workers but are very personable and good men. Their price was reasonable and well worth it. We were more than satisfied.
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April 2018 by Bryce Huston
Each time has been great with the receptionist. but twice now we were not given our deposit back after calling multiple times. We do an excellent job of caring for our storage but he refuses to give a deposit back. It's very frustrating. This has happened twice now. Very very unprofessional.
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April 2017 by Kara Frossard
Very awesome group of people to have during a move. They were very careful of all the items we were having moved. They helped us set everything up and helped reset a few things that we had moved again. Very friendly and seemed to be a fun group of gentlemen, very professional. I would recommend them to anyone who's moving.
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February 2017 by Casey H
Very unprofessional employees in the field. Rude and disrespectful. Don't ask for direction of what needs to be done or where.
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February 2016 by Desarae Hascall
Great service!
