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July 2023 by Harry Nadeau
The Best
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January 2023 by Bree J
I haven't visited this location is person but they seem nice and helpful over the phone.
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August 2022 by Steve Wright
Been with them since 2004 and just 2weeks ago I did a tow to repair shop. Now they are dropping me and will not tell me why.
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November 2021 by Savannah Rogers
I'm not sure if you deal with tows in North Platte, NE. But I have called for a tow the last 2 weekend from the tow yard I called at 1 30pm today and they couldn't find anyone just very disappointed with my services and Everytime I mention anything to it about them they say it's an isolated incident.....so I guess I'll try again.... And hopefully not get blatantly ignored
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February 2021 by Tina Pitre
Always a friendly and helpful person on the other end when I call in to pay my bill! I actually look forward to paying this bill. Lol!
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September 2020 by Mike Placke
LESLIE is wonderful at what she does. Thank you
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September 2020 by Joseph Bernecker
Had questionable experiences in the past
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March 2020 by kurt franklin
Horrible insurance when it comes to claims. Been with AAA since 1982. Maybe 2-3 claims in that time. Absolutely no support thru the insurance people in this office. AAA and its agents, only care about gaining income from premiums and absolutely no help with adjusters who make false accusations and decisions contrary to what their adjusters actually see in damage. Unbelievably helpless and don't care about their customers. Do yourself a favor and save future heartache, run from this office and ESPECIALLY AAA insurance of any type.
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January 2020 by Doug Andrews
Excellent service
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January 2020 by Jeff Hanke
Very courteous and helpful.
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January 2020 by Mike Davis
Very helful staff.
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January 2020 by Chad Nabity
Great service as always
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December 2019 by Paula Richardson
No one available to help me
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November 2019 by Katy Stubbs
After being with AAA for over 10 years and having amazing customer service, this office frustrated me to no end. I ended up cancelling my AAA policy and going elsewhere. Rick seems to have no idea what he's doing. I'm not sure if its how he talks to everyone, but I felt he talked to me like a 5 year old. He is slow (if he even answers) to emails or phone calls. We refinanced a vehicle and the bank had to call us twice to have them put on as the new lien holders because of no response from this group. We were able to save close to 1,000$ elsewhere. So disappointed.
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September 2019 by Cody N
The employees are very nice. On the phone, Rick gave me multiple options for my insurance and made sure i understood the pros and cons of each. When i stopped by the office to start my policy, Catelyn was extremely helpful.
