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March 2023 by Sherry Fox
Purchased tires less then 60 days ago. Yesterday the tires shredded and they wouldn't do anything. Will never go back again. I would suggest others not waste their money there either. Very poor service
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March 2023 by Leli Al
Came in for a tire change , they charged me 60$ for a scrap tire which i was fine with just to get by but my alignment ended up messing up because they gave me the wrong size tire they tried denying but I told them it makes no sense since all the rest were matching expect for the one they put on i do not recommend them to anyone they are scammers looking for any way to take advantage of people and they really consider changing staff because of scamming and disrespectfulness.
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February 2023 by Mari Mattas
A week ago my mom came in with my car to replace a nail the didn’t do anything they charged my mom 17$ for just looking at it no repairs were done. Today I took an end to discount tires Because I was losing so much air and they found three small nails on my Back passenger side and a huge sidewall rip and the fact that big O tires actually let my mom drive away with a tire that was damaged like it was knowing that I have a spare tire right in my back not OK Big O
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January 2023 by Jasmine Bowen
They were SUPER helpful to me! Checked my oil for free that was EMPTY and filled it for FREE! Super nice staff
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December 2022 by Saren Henderson
They usually do a great job. One advice I would give is if you’re open until 6pm don’t refuse service until 545pm. I came in right before 5pm and not busy and was refused service. Said they stop taking vehicles at 5pm. Disappointing in customer service.
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December 2022 by Vanessa Valle
Bought a set of tires and two months later had a tire leak. They resolved the issue promptly, free of charge and with excellent customer service.
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December 2022 by Steve
It was cold and snowy, 2 days before Christmas and they took care of me without any issue. Didn’t wait long and the staff was courteous and knew what they were talking about.
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November 2022 by Aaron Smith
I absolutely love how everytime I walk in im greeted with smiles. That was the first sign that I'm in good hands. My service was fast and quick. All work done on my vehicle was explained in an understandable friendly manner. Their hours are great since I work till 5pm most days. Thank you Justin and his super team!
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October 2022 by Joel Sanders
Everybody that worked there was courteous friendly and kind great experience I will go back again for new tires brakes or alignment these guys are the best
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September 2022 by Robert Reeves
The absolutely BEST customer service i have ever had. Justin has always went above and beyond for me. He also greeted me by first name as i walked into the store. I will ONLY use this shop for all my repairs. Hands down the best service you can get. Justin is a star.
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December 2019 by Work ACCOUNT
I had a flat tire, they fixed and timely maner @ no cost, the only but thing was they didn't check the air pressure on the tires.
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November 2019 by Devanee Stacy
Very positive experience! Had a slow leak in my tire. Stopped by and was asked to come back at 1 as they were extremely busy. Went back at 1, they fixed it in 15 minutes and NO charge! Super customer service!
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November 2019 by Troy Eckhart
Fixed tire at no charge and checked air pressure in other tires. Top notch service
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November 2019 by René Perron
I would like to thank the staff of Big O Tires (1919 S Locust St. Grand Island, NE 68801) who repaired the tire of my car for FREE after I had a flat tire on the construction zone on I-80 while driving from Las Vegas to Detroit (and crossing to Canada after). The manager welcomed me with a smile, and the mechanic who repaired my tire was great. He did a perfect job, making jokes while training two young mecanics at the same time. My bill was a hand shake (I gave a humble tip, of course!)
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September 2019 by Duane Norris
I've always had a good experience here. That's why I keep coming back.