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February 2024 by Cristina Gomez
Very rude customer service when asking basic questions over the phone. I would understand if they explained nicely they were not taking new clients.
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September 2022 by George Clayman
Courteous service very professional
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July 2021 by Valerie Kirkpatrick
Jan went above and beyond to help resolve my issues and get me some help on a question that I called the office for. Such a kind office! Thank you.
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April 2019 by Allen Hansen
They are the best knowledgeable and kind people.
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March 2019 by Elizabeth T.
For over 10 years, I had been using Douglas Bookkeeping Services for tax preparation. My situation is somewhat unique and I would have benefited substantially if I had been made aware of how the new tax laws would affect my returns for 2017. As a result, I suffered a loss of thousands of dollars that could have easily been avoided. Their advertising makes such statements as "we endeavor to continue to provide the highest quality professional services and guidance." I wish I would have had been provided a little of that guidance but was told that the company felt they didn't need to notify clients due to the "extensive news coverage." I have found another tax service that I feel will provide more personalized service for 1/3 of the cost. He comes with high recommendations from a previous employee of Douglas Bookkeeping!
