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July 2023 by Anh Nguyen
I like to come here people nice and friendly. Good for business loan and home loan than open new bank accounts
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May 2022 by Cathy Sabala
I have been sitting on hold for a fraud alert for over an hour. I thought this bank was different but apparently not. I am really disappointed ?
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September 2020 by Kirsten Young
I was the only car in the drive thru right after noon. I sat there for over five minutes. No one came to greet me or tell me that they will be with me in a minute. A lady came up to the computer at the window and did not bother to say anything. I figured she was busy and she’d be with me when she was done or at least greet me before she walked away. I looked up and she was gone. Poor customer service.
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June 2020 by Glow Deleon
Kevin is the Best and every employee is so kind and helpful been with this Fivepoints since I was 17yrs old and not once have I ever thought of changing ever!!!!
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October 2019 by Will Sisson
This bank is junk....if I could give 0 stars I would! Needed to cash a check over my lunch break and ended up being told I had to take it to the Hastings location 5 points bc the Grand Island location is not connected to the Hastings location. After wasting my entire lunch break rushing to Hastings, that location confirmed that indeed GI or ANY other 5 points can indeed cash a check from any 5 points bank bc they are all connected they are partnering branches. This branch is just lazy! Definitely won't be using this location again for any service again!! Very disappointed!!
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July 2018 by Dena E
2 out of 3 atms out of order when i was in process of leaving town which then i had to just find any ATM closest to me at the moment and got charged twice for not using my own bank.
