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May 2023 by Thomas Landy
Rude and incompetent employees. Tried cashing a check and they wanted a lot of information but the “manager” couldn’t tell me why they needed any of the information. Don’t put someone in charge that doesn’t even know what or why their doing it.
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May 2023 by Brittney Hulinsky
Love this bank and the people are great here!
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July 2022 by greyson000
Very helpful and nice people work there.
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December 2021 by samuel munoz
Worst service ever at this bank, the lady at the drive thru window refused to cash in my change at the DRIVE THRU window and told me I have to come inside to do so when at any other location of five points will gladly handle my transaction at the window with no problem.
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October 2021 by Kevin keith
We have had nothing but a great experience from 5 Points. Everyone has been outstanding.
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April 2021 by Jorge Gonzalez
No good no good , save your money with another bank
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January 2021 by Jessica Nicolás
(Translated by Google) This is my bank, I feel comfortable with it and they are attentive and pleasant(Original)Este es mi banco me siento a gusto con él y son atentos y agradables
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September 2020 by Arcade Arcade
(Translated by Google) Terrible place, I do not recommend it, I travel around the United States and in Grand Island they paid me with a check from that bank, it was a terrible service to change it.(Original)pesimo lugar,no lo recomiendo,viajo alrededor de estados unidos y en grand island me pagaron con un cheque de ese banco,fue pesimo servicio para cambiarlo.
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June 2020 by Jessica Nicolas Rodriguez
(Translated by Google) This is my bank, I feel comfortable with it and they are attentive and pleasant.(Original)Este es mi banco me siento a gusto con él y son atentos y agradables
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June 2020 by jeremy
They used to ask for just a phone number to cash your check if you wasn't a member. Now they want a social security number, phone number, and a finger print. The company I work for banks there that should be good enough. I won't return or consider an account here because next time they may want a blood and hair sample to do business.
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November 2019 by Mariedis Dome
(Translated by Google) Very bad. The attention in this place has no desire to work at least they gave me a very bad.
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April 2019 by Bridget M.
If I could give this bank zero stars I would. It took them 10 tries to get my name printed correctly on my debit card. I was 3 weeks without access to the money in my account. Because of my work schedule, I couldn't even make it to the bank during their business hours to withdrawal cash. Finally the debit card got worked out, then I made a cash deposit in to an atm, and it took 2 days to process. I ended up with a returned payment fee even though I had deposited the money. Their equipment is from 1984, and their customer service leaves a lot to be desired. I closed my account after less than a month.
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July 2018 by Marise Hobson
I went in to get a paper noterized and Dave was rude. I've banked there for a while but will never go to the one on eddy and 4th again.
