-
February 2024 by Tim Powell
I was traveling on a Friday night with the temp being -14 degrees when my car alarms started. I pulled over and was concerned about having heat since I couldn’t run the engine. Rick took time out of his weekend to come help! He was quick and went above and beyond to make sure I was taken care of. I cannot express my gratitude enough to him. Thank goodness for people like him in this world! He is top notch! Thank you Rick- you are the best! Tammi
-
February 2024 by Rebecca Wurster
The kid I had helped me and didn't give up wanted to help me get my car running before towing it. Trying to save me money. He worked on commission but he didn't care he was all about helping ppl and that u don't see everyday and guess what even after I gave up twice and said it won't start he didn't give up it started. He saved me 50$ for him and 900 at a shop. He deserves a raise and a big ty.:)
-
January 2024 by Kent Theesen
Had a lockout resolved on a cold night, Thanks Troy and Rick for 5-star service!
-
January 2024 by Charles Reed
We are on vacation and couldn’t get our van started. Lone Tree came out and tried to jump it. Didn’t help so they brought the rollback and towed it to the dealer. Very prompt and professional.
-
January 2024 by Benjamin Housel
My wife and I visited Wal-Mart on Locust Street in Grand Island. While we were looking for a parking spot a Lone Tree Towing truck cut across several open parking spots at a high rate of speed. My wife honked at him and he put his hands up like he did nothing wrong. He then proceeded to follow us to our parking spot and block us in and confront my wife about why she honked at him. I then cutoff his conversation with my wife and told him I would be calling his boss. I called and got a receptionist who told me she would pass on the message, but I doubt she truly did.
-
December 2023 by Connor Armstrong
They are fast very friendly and really good Company to go through to get your car towed they are honest and treat my . Car really good. I highly recommend going to this company very good customer service
-
December 2023 by Elizabeth Svoboda
Trent and Cara were great to work with. They made the best of a difficult situation and were very patient and kind.
-
November 2023 by Cindy Schaefer
On Friday, November 10th, we left Minnetonka, MN, to drive 30 hours to our home in Santa Barbara. With our two, 15 year old dogs nestled into their travel Snoozer Beds in the middle row, plus 2, fragile, antique, leaded, stained glass large window panes and other items, our SUV was packed so full there was nary room for oxygen. Barely 7 1/2 hours into our trip, our left rear tire shredded and we were able to pull off onto the shoulder of I-80 at mile marker 332, just east of Grand Island, NE. The wind was blowing and the semi-trucks were whipping dangerously close to our vehicle making it difficult for my husband to even check out the damage. Miraculously, a NE State Patrolman appeared behind us within 5 minutes while my husband was calling AAA Roadside Service. Within 5 minutes Lone Tree Towing parked in front of our vehicle and the driver, Trent, was so very efficient and helpful! While my husband, Mark, partially unloaded our SUV while I was trying to read the manual. Trent knew exactly how to access our donut spare and quickly replaced our tire. It was then that we realized we had absolutely NO ROOM for the blown tire and rim, even if I were to hold it on my lap. Trent was kind enough to offer to drive 15 minutes out of his way to drop it at Graham Goodyear Tire Company which was closing in 10 minutes and wouldn’t reopen until Monday! They were kind enough to stay open and waited for us to arrive! If Trent hadn’t been so quick, efficient and kind, we would have been stranded until Monday in Grand Island. Instead we were back on the road with a new tire within 90 minutes of our blow out! THANK YOU Lone Tree Towing and Trent for rescuing us! There are wonderful, good, kind, generous people in the world that live amongst us and go the extra mile to help those in need! God Bless these Earth Angels!
-
October 2023 by Bridget Bentz
If I could give more than 5 stars I would !! These people are hands down the best.. We are moving from Texas to Oregon our 24 foot cargo trailer that weighed 7000 pounds plus broke on hwy 34.. I called the lady that answered the phone was so helpful very kind just a pleasant voice in a very stressful situation.. They came right out to see how they were going help us being that the right side blew out both tires studs the works so it was imbedded into the dirt pretty good.. They made it look so easy to get that trailer up on their flatbed and tow us to a repair shop.. Thank y’all so much for your help y’all are so very appreciated if you’re in need of help this is the ONLY roadside assistance to callService: Special vehicle towing
-
September 2023 by Kathy Thornton
Ricky came to our rescue. We always appreciate LTT promptness and making sure the customer is their number 1 priority.Service: Car towing
-
June 2023 by Suzi Moon
Trent at Lone Tree came out to help us and did everything he could to help us retrieve the keys that were locked in our car. He worked tirelessly in the sun for over an hour, but eventually was unable to get the door unlocked. We had to call a local locksmith but we appreciate Trent and Lone Tree towing for their hard work & professionalism!!!!
-
June 2023 by James Craig
Memorial Day at midnight.Service was great and fast.Thanks Marshall and the dispatch.This Vietnam veteran was extremely pleased.Service: Tire change
-
March 2023 by Robert Vekved
Dealt with these guys a few times! Tyler and Dylan and the whole team are just the most wonderful people! They are fast and knowledgeable and a pleasure to work with when the need arises. Will never go to anybody else!Services: Car towing
-
January 2023 by Konner Hinrichs
Lone Tree towed my grandmothers car to there yard and i picked it up a couple days later on a saturday. There staff was extremely helpful going above and beyond. I will be calling Lone tree for my towing needs!
-
January 2023 by Ariel Suhler
I was stranded on the side of the interstate. Lone Tree was great to work with! You speak to a real person, not an automated person. I received a call from a driver within minutes. My driver, Trent, out of the Hastings location was awesome! From his communication to his personality, he made the situation easier. You are in good hands with Lone Tree Towing!
