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August 2023 by Jim Rogers
Please check people's IDs when they are adding or subtracting people from an account. Keep in mind, the people sitting in front of you may not be the people in the account. Also, it may be a good idea to read over the legal paperwork before making the changes to the account.
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February 2023 by Courtney Salmon
Glad they finally got a location in Grand Island (for those who work there and can't make it to their hometown branch hours).
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April 2022 by Benjamin Housel
I would give 0 stars if that were possible! Rude and unprofessional staff atleast at this 1 and only location in Grand Island unfortunately. They refuse to let you speak to a manager when you call them out on something. If you do get to speak to a manager it is one from a department that has nothing to do with what you are wanting to accomplish and they would rather refuse to let you open a new account then apologize when they are wrong. Good job Pinnacle Bank, you lost a 38 year customer and atleast 5 others are discussing following.
