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January 2024 by Brandi Cassell
The customer service was not good. The salesperson was clearly about the money and didn't care about customer care. I did speak with the owner, and he was very nice and respectful. However, we took the car into the shop to get fixed. 30 minutes after dropping it off, they called to tell me nothing was wrong with it. Which was wrong because it was very apparent that something was wrong, and when I asked them about it, they told me it was normal. My father in law had to get mean with them for them to pull it back in and actually look at it. They found the major problem and fixed it, but it's sad that they wouldn't listen to me, and I had to have someone else control the situation. Less than impressed and will not be going back for the "free" oil change.
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January 2024 by Adam Paro
Very friendly. They did an interior detail on an old pickup and it came out fantastic!!
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December 2023 by Samuel Mortensen
We needed a car and were looking for a Buick Enclave. We knew what we wanted going to the lot. We were promptly greeted and within a few minutes were test driving what we were looking for. Low pressure salesman that didn't pressure us. The staff was very helpful and we drove off the lot in a very clean pre-owned vehicle. I would definitely recommend Roe to someone that was looking for a vehicle.
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October 2023 by Dave Sevier
Never disappointed when dealing with Roe Buick. Always great service. Friendliest people.
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October 2023 by Stephanie Brader
Mike and Tyson are always friendly and welcoming when I bring my vehicles in for service.
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September 2023 by April Hopkins
I've been looking for a car for about a year now, Edgar did amazing with suggesting and explaining everything. He listened and made sure my vehicle had all the things I needed and wanted and in my price range. He made this expirence easy and stress-free. Thank you
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August 2023 by kathy dexter
The place is very clean and up-to-date. The people were kind and answered our questions. Great brand of dependable vehicles.
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July 2023 by Dedra Peterson
All employees I came in contact with during my visit to Roe Buick was more than satisfactory. The employees were friendly, knowledgeable and very efficient in getting my car worked on as quickly as possible. I was very impressed with the whole experience.
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June 2023 by Sarah Behrendsen
I and a friend along with 5 children between us had a fuel pump go out on my vehicle. Tyson and Matt provided top notch customer service ensuring our vehicle was repaired properly and quickly, all while providing a vehicle for us to use while we waited so that we could feed our children. We couldn't have asked for a better team to have been connected with. Without their impeccable service, we would have been stranded and unable to continue across the state. Excellent service!
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June 2023 by Bonnie Sumner
Passing thru Nebraska. Battery died at Days Inn. Got a jump from roadside assistance. Went to Roe Buick immediately. They changed the battery, and even washed off the outside of my car. Very quick, and made me a fresh pot of coffee while I waited. They were very friendly to a traveling stranger.
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June 2023 by Paul Bowman
My local dealership is down to one mechanic so they had me try the dealer in Grand Island and not only did they get my car in and get it fixed, they also shuttled my car from Aurora to Grand Island as our time was limited. Very happy with the communication, and will definitely use them again!
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May 2023 by Brian Rapp
Mike and company always do a fantastic job of taking care of my vehicles and always go that extra mile.
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March 2023 by Nicole Bradshaw
Super quick car check up, made it super easy for me to finish my things in town. They were very professional and explained clearly what they
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February 2023 by Tim Wardyn
I was driving back to Chicago and blew a tire. I was able to get to Roe and they found that the tire was fine but the rim was bent. They found a rim and I was out the door in an hour. They were a lifesaver!
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February 2023 by Amy Kokes
We were pressed for time and Edgar said he'd have a dealer plate on and ready for us to drive as they looked at our trade! The best customer service we've had while looking for 6 months now!!
