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November 2023 by Carly Callahan
I brought my car in for a service engine soon light. Dinsdale's was able to quickly diagnose the problem and fix it, all within just over an hour. And for less than I expected! We'll exceeded my expectations!
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November 2023 by Janie Mick
I Had an oil change on Friday afternoon. I was greeted like royalty and the red carpet was rolled out! I have never felt so respected and important in my life! They made sure, I was well taken care of from the time I pulled up to the time I left with excellent customer service and attentionto detail. My Equinox was well serviced, topped off with the best car wash it has EVER had, ALL the bugs were off the grill ? it looked like brand new! Thank you Thank you!! It wasn't my first visit, I've been a customer since I moved to GI in 2015, it's always been great, but this late Friday afternoon crew was phenomenal!!! ??❣
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October 2023 by curtis kyle
Well let’s start here first things first when I bought my truck the sales person told me we can’t do anything but 5 free oil changes we’ll the time has came got 4 but the 5th one was not honored said that they don’t to that and that no other place in the country has better deals then them long story short I had to argue with them about it and still ended up paying so if u do business here make sure u get written documentation of what u are paying for cause they will screw u over in the end then second thing I had bunch of routine maintenance done and the bill was little over a 1,000 dollars well I got I coupon brochure in the mail for 10% off routine maintenance then when I show them that they can only take 5% off. So for the scams and lies I will not be going back here and if u don’t want to feel the same way I do then take ur business elsewhere they will make it sound good tell u sign the paper for ur msrp truck not take any money off and screw u in the end on everything else they said they would do to get u to sign the paper work what a joke! Very bad sales management and extremely bad customer service
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October 2023 by Roietta Shore
My husband is looking for a different truck and we stopped in to see what they had available. Worked with Alex, who was friendly and knowledgeable. Test drove 2 trucks and appreciated that we were able to do that alone. Alex was forthcoming with CarFax information, saved us from trying to do that on our own. Didn't pressure us to make a decision.
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September 2023 by Angela Ziller
The collision department made it very easy for me to schedule to get my car in and helped me navigate the insurance process as well. The hail damage I had to my vehicle was extensive, and my car looks like it did before the storm. I am very grateful for the ease in working with Rory and his team. Thank you!
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September 2023 by John Beal
Terrible service will never go to them again.Found a vehicle we were interested in buying test drove it noticed something was wrong with the steering agreed on a price with them. They were going to have the steering looked at and fixed if we were going to buy we said yes didn’t hear back from anyone for a week and half so I called left message no call back called again talk to the sales person we were dealing with and he said that they sent the car to wholesale because they didn’t wanna fix it instead of calling me and letting me know beforehand. Courtesy call would’ve been nice and making an effort to see if there is anything else we would be interested in or what our price range was but now they just left us high and dry. Worst customer service ever.
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September 2023 by Neta Burhoop
Excellent service and this time the oil sensor was reset. The coupon is greatly appreciated as I am on a fixed income. Thank you.
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September 2023 by Lynn Donovan
Amazing place. Check engine light came on while hauling our fifth wheel across the country. This place was super accommodating, got us in within an hour on such short notice. Let us park our fifth wheel in their lot and even offered us to stay the night if it was going to be a big fix. Thank goodness that was not the case. We were out of there within 2 hours and back on the road. They had an amazing kids play area as we have two under 2. Scott was the one who helped us. Amazing place very understanding.
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September 2023 by Stan John
Efficient service! Scott from service helped with such great quality service and kindness. This place had a kids play room which made it so easy with my two toddlers waiting for our truck to get fixed. Thanks again for the quality service! Need more people like Scott!
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August 2023 by Taylor Wilson
I recently bought a used 2009 2500 cummins. When several issues were found, they went above and beyond to make things right. They completely replaced the transmission and drive shaft, and they covered 100% of it. Every employee we worked with was very pleasant and understanding about the whole situation. I really appreciated them being willing to work with me, even though I signed an "as is" agreement.
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August 2023 by Tanya Moellenberndt
Not happy at all hubby bought a new truck and it's a lemon. Dodge is not playing fair, he keeps dropping money to fix it. They won't buy truck back when they should cause of the guaranteed that it was a great truck. Our sells rep quiet after signing papers. Service department has tried everything to try to help. But no on else has in the company. They won't buy truck back when they should do something it's not like there a buy here pay here place like bridgestreet. Our truck has been in shop more then we have had it. Evrytime we turn around something is wrong with the truck. This is not fair for the price you pay for new truck. ?
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August 2023 by Cody Phillips
My truck was scheduled to be worked on a Wednesday, got a call that Friday finally at 6pm stating my truck never even got looked at. Following week they got to it on Wednesday and was able to pick the truck up on Friday of that week. Poor communication on Dinsdale's part and will likely never be there again unless its for warranty work
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July 2023 by Rosann David
We had to fix a recall. The waiting area for service is nice, which is good because it took a couple hours. They had told us ahead of time so I took my computer and got some work done.
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June 2023 by Justin P
Sam was great to deal with. My wife and I both found him friendly, attentive, and professional. Everyone else in the purchase process was friendly and professional too. We appreciated the smooth, fair, and pressure free transaction. Thank you!!!
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June 2023 by Chad Kuebler
Was passing through when my 22’ gmc had a hiccup. Pulled into the service bay and was met with nothing but smiles and enthusiasm to get me back on the road! I have never been to a dealer that treats people passing through the same as if I had bought it from them! Thank you all so much!! And I should mention the facilities are second to none!!
