United States Postal Service

Most Recent Comments

• June 2025 by Rick Kasal
  My wife went out to get the mail and the mailbox lid was open. Needless to say she hopefully found all our mail in the neighbors yard and all over the street a half block away.🤬
• April 2025 by William Amyot
  I never have anything but problems at this post office. Always denying my boxes for arbitrary reasons. It’s easier to drive to a reasonable post office and ship them than it is to argue with them. Hastings always takes my business every time!
• April 2025 by Megan Mason
  I am so thankful to Jake who helped me find a returned package that I had attempted to send my sister. I had inadvertently typed the incorrect address on the package. I am so grateful for his time, patience, and professionalism.
• February 2025 by JoAnn Culbert
  I haven’t had experience here but I live at Grandview and we have not had mail all week . Why ? There is no reason for it when they are delivering all around us. I’m confused as to why no service and upset as to why I’m not getting my mail nor is my mail going out!!!
• January 2025 by Elizabet Martinez camacho
  Very poor service from one of their employees
• January 2025 by Ethan Berding
  If I could I’d put half a star. Terrible customer service care. The robot hangs up on you and won’t let a a human take your call to voice any concerns. Awful
• December 2024 by Keidy Yanes Jaime
  The worst experience, I just left this place and the lady at the counter is rude, pushy, arrogant, she doesn't like to help others, she shouldn't be in that position, you can't ask her questions, she shows a discriminatory attitude, it's the worst experience you can live.
• September 2024 by Elizabeth Cole
  Not too crowded. Not having to wait too long.
• July 2024 by Lulu Guerrero
  Very rude customer service from a gal who was sitting at register. She snapped her fingers to other employees and made unnecessary comments directed to the customers. The world is already an uncomfortable atmosphere, unsure the need to be disrespectful and work in customer service.
• February 2024 by Sc00by Too
  Package was marked "delivered at mailbox," yet it's not there. This is the third time in two months that our packages have been lost although marked as delivered. The employees at the Old Potash location do absolutely nothing to help.
• February 2024 by Jonathan Bhatt
  Been waiting over a week now for my UPS Surepost Amazon package to be delivered. Tracking keeps saying delivery attempted but due to weather it could now be delivered. Funny, our mail still gets to the box but not our packages. They are absolutely NOT attempting to deliver anything. Bunch of damn lies. Amazon and UPS need to cut ties with the USPS. What ever happened to "rain, sleet, or snow, we deliver"?
• January 2024 by Erica DiGiacomo
  Absolute worst experience! I will never go here again! People walking into facility were visibly inconveniencing employees DURING business hours! Only one desk was open to help customers, during the holiday season. One employee said she needs to leave to go buy meat for her church, then was absurdly rude to EVERY person she helped, there were four individuals in front of me. (Hope she knows it’s not good works that get you into Heaven.)The package I needed to ship was an odd size and I needed assistance. Before I could even find a box or get any assistance….other than a sigh or eye roll, a second employee yelled from behind the desk with a “closed” sign “you’re going to have to buy tape” then laughed. These two should be ashamed of the representation they bring to the US government but then again, they don’t seem they care at all. Don’t waste your time here, go down the road to Hy-Vee, they are ready to kindly help you! If I could give less than a star, I would have!
• December 2023 by Kaleigh Rivett
  Have not had one good experience at this postal office. I know I do not come here if I have questions. Just stopped by today to mail something out and a gentleman in front of me who didn’t speak a lot of English was just asking the lady at the counter where his package was and showed her his phone, she immediately says it was delivered. Did not answer his question at all. After him trying again to tell her it wasn’t there, she looked up the tracking number and said oh you didn’t put if it was the East or west. And he said oh. What made me upset was she turned around to go talk to her supervisor but while walking away she said “you gotta get your address right”, in a very rude tone. He turned around to me to ask me the question because clearly he is not getting the answers from her. Like I’ve said, I have not had one good experience here. And certainly do not expect to be treated kindly, with respect, or receive good customer service. I will NOT be coming here again.
• August 2023 by M C
  This Saturday 12/31/22 The person who attended, with a real slowness. annoyed, just stared at the long line. and he did not choose to work faster 35 minutes lost there.
• August 2023 by Jim Rogers
  Nothing special. Mail boxes outside to put envelopes in.