“I drove to this Dollar General today to find an item for my son, who had been pestering me for weeks for a Dollar General-only item that constantly sells instantly upon being stocked. I checked online and saw these items were probably in stock, but from my experience at numerous other stores, the online inventory is often wrong. I had been to 6 or 7 other Dollar Generals, and the employees were typically grumpy, unhelpful, and unwilling to check backstock to see if they had these items in the back of the store, since shelves were always empty.
Fast forward to today (04/07/25), I drove to the Springfield DG at about 8 am, right at opening time. I went in and was met by both Hattie and John. I asked if they had the product I was looking for, and they said they were sold out. John immediately called another store to check inventory for me, which was super cool, but not successful. I told Hattie that I had been searching for weeks for this item for my son, and she and John immediately started searching new inventory containers to try and find them for me. To my surprise, they found the item and sold it to me without skipping a beat.
I left that store feeling pretty good, not only because I finally was able to get items my son and I had been searching for for weeks, but because two friendly employees treated me like a human, had great interpersonal communication and guest service skills, and went the extra mile to help out a customer instead of doing the easy thing and simply saying they didn't have the item I was looking for, like every other dollar general had in the recent past.
Thanks again for making our day, guys!”
“As usual there were full carts of items scattered throughout the aisles. I realize their short staffed but come on. Playing bumper cars with them and customers in every aisle?”
“Our cashier was very friendly and just seemed like a really good person. This place has a great variety of everyday needs and some fun items. Very reasonable prices. Maybe not the best quality around and the place feels a bit dark but overall reasonable for what you would expect at the Dollar Tree.”
8AM - 9PM
342 US-6, Ashland
Dollar Stores
“Jill was amazing teaching the beautiful lady at the register how to do a western union. And I messed up 3 times and had to leave and come back and they still treated me like they appreciated me, furthermore I noticed no complaining from any of the staff, which is unusual for DG lol and although there was no register person when i was ready they were so quick i didnt have to press the ringer bell hehe. Thank you Jill and gorgeous lady! thursday october 8th in the evening is when i was there.”
“This store carries many items that are available at larger, name brand stores. BIG Difference they are much more inexpensive. The service is good and employees are very helpful. So if you are trying to save some money in this high price grocery time, I strongly recommend Dollar General. We utilize it for many products and some of the products that they carry are very surprising as well as good quality finds. ENJOY!!”