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November 2023 by Kristin Broussard
Read to the end…Frank and Travis were everything you would hope in a sales and financing team. As a single mom, buying a car can be an intimidating process. I was pleasantly surprised, until…FLASH FORWARD to 1 month with my 2015 Yukon XL with 166,000 miles for $21,000 and it needs a whole new transmission ($5k-$6k). With or without the purchase of their warranty, how can you sell hard working people something in this kind of shape? Do better Gretna Auto Outlet! BUYER BEWARE!!Now single Mom with 5 kids and a $27K price tag on a 2015 Yukon XL with 166,000. Wonder what they made on the deal?
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November 2023 by C J Green
My wife and I stopped in to look at a Jeep Grand Cherokee they had on their website that they apparently just got in because it didn't have a price on it. When we arrived there were no employees to be found. Thinking that maybe they are all busy we walked around and found the Jeep we were looking for. They definitely had just gotten it in as it wasn't cleaned up which was no big deal, we get it. After looking at it we walked into the office to ask about it and get a price. Once in the office there was four employees, one was with other customers and the other three completely ignored us. After waiting for five ish minutes I walked up to one guy who was playing on his computer. I had to practically pry him away from it. I told him what we were looking at. He said it just came in and he'd have to go ask his manager for the price. When he went to talk with his manager the manager looked out at us and went back into his office. About ten minutes later the other guy came out and said the Jeep was $36,995. I responded by asking why so much for a 2017 with just under 100k miles. All he said is that's what it is and walked away. Stunned, my wife and I left in disbelief of how we were just treated. A few days later I was back on their site just to see if the price quoted was really what they were asking for that Jeep. I found they had it listed for $28,995. We're not sure why they quoted us so high when we were there but between that and how we were treated I would NOT recommend doing business with them. We certainly will not be.
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October 2023 by Kathy Servoss
Gretna Auto is the best place to buy a vehicle at. Frank was our salesman and did not steer us wrong. Both Frank and Brad were very helpful and were like talking to someone I had known for years. The 2012 Silverado 1500 I bought was actually better then described. I am very pleased with both the service from Frank and Brad and also the delivery driver Cliff. Yes, they even delivered my vehicle to my front door. I highly recommend Gretna Auto and I know I will be going back to them for a car. Shopping for a car/truck on their website is so easy and honest. You gotta check them out. Just call and ask for Frank or Brad. They didn't steer me wrong
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October 2023 by Sydnee Barker
Shaun and Brad helped me buy my first off road vehicle. The Can-am Defender was in pristine condition and had numerous upgrades. With Shaun’s overwhelming knowledge of these types of vehicles, he was able to provide a detailed walkthrough/test drive. Shaun also has an immense background with all types of vehicles and is a highly recommended salesman to work with!Brad was able to efficiently process my credit app and followed through with an amazing deal - I got a GREAT deal!Strongly recommend this dealership due to their wide variety of inventory and staff ready to help everyone find the right vehicle.
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October 2023 by Luke Ediger
My wife and I recently purchased a car for my son. Both Frank and Travis were awesome to work with. A smooth transaction with no pressure at all. We would definitely recommend Gretna Auto Outlet!Luke & Dawn Ediger
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October 2023 by Paula
I bought a Jeep Wrangler from Gretna Auto Outlet and they were Amazing!! They went out of their way to take care of me!! When I’m ready for another vehicle I will definitely be giving them my business! Thank you Gretna Auto for making my purchase go so smoothly! ?
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October 2023 by Erin Forte
Danny Loth is the best salesman ever! He is very personable and made the process easy! He came and got me in the car I was purchasing because I needed a ride. He even shared recipes with me! Explained everything in a way I could understand! Would recommend to anyone!
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October 2023 by Josh K
Gretna auto mall did a very good job of taking care of me. We had some warranty issues that were taken care of with no problems. Charlie really took good care of us. He’s a new employee at gretna auto mall. Don’t let that fool anyone. He is was a rockstar. We would not have bought a car from there if it wasn’t for Charlie. He’s a very honest and reliable salesman. His trainer Frank is responsible for his excellent training. They went above and beyond for my family. And it gets better, you can see the vast majority of the cars indoors as well. They even detailed our car for us and agreed to replace our batteries under our purchase agreement. Frank and Charlie are definitely a good combo. If you get them as sales associates just know they will shoot you straight. Thanks again Gretna Auto Mall!!!
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October 2023 by Autumn Fox
I went in with hopes of getting my dream car but that’ll come later. Frank got me into a MUCH nicer car that my previous one, and he made the experience so much fun! I even shot hoops while they were working out a deal with the bank! Highly recommend!!!
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September 2023 by Drake Bane
Charlie was great to work with stayed back let us look over vehicle and answered all questions!!! Travis gave us a great deal on financing !Thx.
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August 2023 by Jason Schwarting
My wife and I drove up from Lincoln to look at what we thought was a nice looking Toyota Sienna I saw advertised on Craigslist. After wandering their lot we finally found the van parked on the side of their building. It looked like it had been driven down a muddy dirt road. The front tires were almost bald, the passenger mirror was hanging off the door and there was rust in multiple spots on the rear tailgate. When I tracked down a sales person, I was told that the van was being sold as-is and that both sliding doors were also jammed shut. They had to jump start it for us to test drive it and the whole test drive they asked how we’d be paying for it, if we were trading our car in etc. They were asking mid blue book price for this van and never once did they offer to negotiate or lower the price due to all the damage it had. None of these issues were mentioned in their ad either. This van was not accurately represented by their ad at all and it was a very disappointing experience. Needless to say we didn’t buy the van and I won’t be looking here again. Not even sure how they are in business.
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August 2023 by Zachary Worrell
They got me into a 2016 tundra in April of 22. Was happy to have a new ride. August 22 truck starts to have over heating problems. The warranty didn't want to fix due to a leveling kit. Paid for the repair out of pocket. January of 23 the engine blows a head gasket. Mechanic said there was bars leak all throughout the engine. So someone covered up a coolant leak at some time. Warranty company again refused coverage due to level kit and claimed I did no maintenance, I had stacks of paperwork to prove otherwise. I called Gretna auto outlet to see if they could help me with the warranty claim. The financing guy yells at me on the phone and calls me incompetent. So i paid to have a new engine installed out of pocket. They will get you into a pre owned vehicle. But the problems they hide can end up costing you more than the vehicle is worth. And customer service is complete garbage.
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August 2023 by Kamrynne H.
If I could give negative stars, I would. I bought a car from Gretna Auto making the salesmen aware that safety is my biggest concern. I was not made aware that anything was wrong with the car, and 3 hours after leaving the lot multiple problems arose. We dropped it back off right away and it took them 2 weeks to fix, while receiving phone calls from different employees daily during those 2 weeks. Each call was a different story from a different person with different explanations of what was wrong. Finally got it back and the engine is shuddering, which was not happening the first time. They do not warranty any of their work or vehicles, which the GM told me. All they care about is money. Terrible company with terrible communication.
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July 2023 by Melissa Byington
We had adequate service in buying one vehicle here several years ago for our son. Bought another auto last summer for our other son and their follow through was less than impressive (bc they provide no mechanical service or support) and the company they rep for extended warranty is a complete scam and worthless to deal with. I won't return to buy again. The car was overpriced and fraught with mechanical issues. Thankful I could trade out of it at a more reputable dealership. Would not recommend purchasing here.
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June 2023 by Hannah Olson
10/10 best experience we’ve ever had purchasing a vehicle! We’ve worked with a few dealerships in the Omaha area over the last 10 years and this was hands down the best experience we’ve ever had. Our salesman Nick was top notch, no haggling or wasting our time. Our truck was purchased used and we had no issue requesting a few dent PDR repairs prior to purchase. Travis in finance was awesome to do business with as well, even though we were using our own lender he treated us no different. We were in and out, with a private test drive and signing all our paperwork in less than an hour. Phenomenal service! Couldn’t be happier with our new addition!
