Pleasant Hill Grain provides high quality products and personable service. Customers find the staff very friendly, helpful, and knowledgeable. The ordering process is seamless, with prompt shipping and items arriving well-packaged and in perfect condition. The products are built to last, reliably making thousands of dough balls over time. The customer service team is phenomenal, communicating well and quickly to answer questions. They provide amazing support, working diligently with manufacturers to find solutions and send parts when needed. They offer flexible service, fixing shipping issues and providing updates on backorders without requiring payment until shipment. Customers appreciate the available grains and accessories, finding a visit to the store worthwhile for the excellent product explanations.
We drove over to their store so I could see the mills before buying one. The sales gal did a great job of explaining the different models. I also appreciate that they offer grains and other accessories. Was worth the drive from Omaha!
March 2025
They were slow to ship my item, but then resolved the issue quickly when I called the customer service. Love my mixer!
March 2024
Been ordering several grains and other products. Always great! Never had any issues.
