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July 2023 by Brenda Elley
I had the MOST WONDERFUL EXPERIENCE with LIBBY at Hastings Federal Credit Union!!! I have been shopping for a better automobile finance rate during these crazy times. By Far - Libby was able to come up with the BEST Rate and her explanations, knowledge, and Extremely Kind Customer Service was the Top of the Bar!!!Without any Hesitation - FIVE STARS for a job well done Libby and Applause and Sincere Appreciation from another Very Happy Customer!!! Brenda Elley
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July 2023 by Brad Rundle
I've been banking there for over 20 years. I've gotten to know them over the years and they've always been willing to help me with loans, IRS's, checking, etc.
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April 2023 by Ann Dickerson
Super amazing!! The entire staff is friendly and very helpful. They are always willing to help in any way they can. Can not say enough about Hastings Federal Credit Union!! ⭐️⭐️⭐️?.
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April 2023 by Mark Petersen
There the best bank I've ever been with if I have any problem there on top of it for me.
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February 2023 by Huyen
Loved all the staffes there. Good rate for car loan
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December 2022 by Christy Kreutzer
A great bank with great employees!
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December 2021 by Chris Malesa
I went in today to withdraw some money from my account and Lisa the manager told me that all I had to do was get rid of a certain thing on my account and if it stopped transactions coming through that were fraudulent instead there was another $100 on top of their $25 fees did they charge me for fraudulent charges on my account I would highly recommend going elsewhere to do your banking!
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October 2021 by Destiny Ashley
I used to love this bank and had no issues. Recently haven't been getting the best customer service with attitudes and snoody looks. I also was given false information regarding my account and card and funds were taken out of my account without permission and won't be refunded. I'm truly a very nice person and the whole thing makes me really upset... Sucks because I never had issues and they won't work with me at all on getting what I asked fixed. Charged me for a new card when I was told I wouldn't be charged. A lady told me they always charge 10$ for new cards... But my parents go through them as well and when given new cards were charged 30$ 15 each and was told it's always been 10$ per card. But they were charged 15$ per card. My first cared I ever ordered was 5$. Not sure what's happening but not to impressed? will be switching banks after waiting money?
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September 2021 by Judy Weinman
Very easy to work with.when I got divorced 30+ years ago they gave me a car loan. I have done business there since. They know you when you come in.
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September 2021 by Christina Campbell
I have been banking with them for 22 years, I wouldn't go anywhere else.. everyone who works there looks out for thier customers.. they treat you like family!!
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September 2021 by Kent Theesen
The staff and attitude is 5 Star here!
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May 2020 by Alicia Espana-Schakat
Everytime I speak to someone at Credit Union, they're always so helpful and happy. I'm glad my business goes here.
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April 2020 by Renee Augustin
I have been banking with HFCU for over 30 years!! Would not go anywhere else. Best of the best!!!
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January 2020 by Jennifer Fiscaletti
Awful Experience. Awful service via telephone, was never able to get a hold of anyone. Other than a loan officer who misinformed me, from there everyone was always either sick, gone or just about any excuse to not get on the line. Save yourself the hassle. I was approved in a matter of minutes with a different bank and for a lower interest rate than quoted here when I was able to speak to the one loan officer the first time I called. You'll probably only be actively helped if you're a long time customer, but terrible service to new "potential" customers.
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August 2019 by Clint Schmailzl
Awesome bank love the service
