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November 2023 by Amber Retzlaff
Good people awesome work
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September 2023 by Taylor Tanner
We were traveling through, when we lost our transmission. This team was so helpful, did everything they could to get us back on the road. They went above and beyond to get us all fixed up as quickly as they could, and gave us a perfect estimation of when the work would be complete. So thankful for their diligent work. Highly recommend.
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September 2023 by Ron Ross
Great people to deal with. Very helpful. Will go back there when I need work done.
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August 2023 by Gary S.
Found these people to be the complete definition of Top Notch! I've had my vehicles into other shops where I was overcharged to fix one exhaust issue. In turn I could have replaced the entire section of pipe, for less than this South Burlington shop charged to weld it. Left them with code lights still on. They only wanted more money to replace the catalytic convertor, which I found out I didn't need. Went to Karnes, after a good word of mouth recommendation. Their mechanic made the right diagnosis. Found it to be an electrical problem that was causing the "every light on the dash is on" issue. Problem solved! It even fixed my cruise control in the process. I should mention that I also took vehicle into local Chevy stealership where they were baffled by the problem and wanted Hundreds of dollars to further diagnose the issue on top of the $100.00 they charged for time spent looking at it.One of the biggest problems with Auto repair is finding a reliable, trustworthy, knowledgeable and Honest shop. Todd, and his men at Karnes Auto Repair fit this description 110 percent! Highly Recommend!
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July 2023 by Anton Meijer
Fantastic service. They were willing to help us on a short notice. I would recommend them to everyone!
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June 2023 by Emily Brooks
Todd is absolutely wonderful. Used karnes before we moved to Kansas and was able to call him up and ask about something we were having fixed where we live now. He explained everything to me in a way that I was able to understand and retain.
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May 2023 by Jeff Hester
They have solved every issue of mine always
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April 2023 by Zac Little
Lack of professionalism is astounding. They belittle women and don't know how to use the proper tool for the job.
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April 2023 by R F
Al (front office) is a good guy but the owner Todd himself is unprofessional and rude. Terrible encounter as he told me I was bringing his shop “bad business” when it was his shop that did the work. Blame game on the customer. Said he’d shred the invoice to call it even for the work done. Hostile after asked about the job. Uncalled for and told me to leave. I did not yell and I was speechless after how he talked down to me in-front of his employees who stood there to listen.
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April 2023 by Nic F
Rude and Unprofessional owner. Blamed the customer (who happens to be a single mother) for his mistake and raised his voice while his workers just watched.
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March 2023 by Steve B
Quick diagnosis and top notch repairs and service at fair prices ... have made several visits, always satisfied.
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November 2022 by Maddie K.
This is the only place I have ever taken my car! Everyone who works there is super nice and knowledgeable. They are always able to fit me in right away and get any issues taken care of as soon as possible. They are very reasonably priced as well.
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October 2022 by Maddie Kleier
This is the only place I have ever taken my car! Everyone who works there is super nice and knowledgeable. They are always able to fit me in right away and get any issues taken care of as soon as possible. They are very reasonably priced as well.
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July 2022 by Maddie Hittner
This is the only place I have ever taken my car! Everyone who works there is super nice and knowledgeable. They are always able to fit me in right away and get any issues taken care of as soon as possible. They are very reasonably priced as well.
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May 2022 by Vanessa Pruitt
Good and honest shop. They care about customers.
