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November 2023 by Steve Riehle
Free tow if you have them do the repair. Didn't realize they would charge for a vehicle inspection & condition report, but it was worth it. They gave me a detailed condition report on my car that I can use to prioritize repairs. I recommend anyone buying a vehicle to consider having Pat's check it out - it's worth knowing what you are buying by having a good shop give it a thorough inspection. They also were quick to replace my starter and it even came with a 1 year warranty. I definitely recommend Pat's Auto Repair and will have them do my repair work.
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October 2023 by Vicki Haller
They did a awesome job on my vehicle and time frame was great. Will be back to have my vehicle worked on again . Very trustworthy and friendly.
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September 2023 by Jen Verbeck
Pat's Auto came to the rescue again with their towing service when my van wouldn't start this time. I love their system that sends you a report letting you know any issues your vehicle has. They give you an estimate of what each problem area was found and you have the option to accept the repair or decline. It's such a cool feature!!Services: Electrical repair
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September 2023 by Rebecca K.
I wanted front brakes repaired. I told the owner I don't know much about cars, which I don't. They quoted me $3,800+ for front brakes, rear brakes and rear main seal leak; $1,600+ for brakes only. My car does not have a rear main seal oil leak. No leaking oil, no low oil levels, no oil warning light, no oil on underbody, zero drops in my parking space. The quote sent to my phone does not include any dollar amounts. They only gave me the two dollar amounts over the phone. I asked them to print the quote but they did not want to, they said it would be about 45 pages. They charged me $63 for the worthless quote. I'll never be back. If I could rate it zero stars, I would.
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August 2023 by Gina Huber
Eddy was super awesome saving me this morning! I even asked him if he liked his job and he said he loves it, gave me an awesome background story to why and educated me on how towing vehicles requires alot of geometry and skill! Super awesome to hear he's truly passionate about his job on top of being a great guy! Thank you!
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August 2023 by Tyler Guinn
We’ve used Pat’s multiple times with multiple vehicles and they are always quick and efficient. Communicating with us throughout the whole experience. Would definitely recommend!
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July 2023 by Rya Elliott
Excellent Customer Service! From initial towing to the return of our vehicle, they made sure we were taken care of! It was a difficult and complicated situation for us all around but Pat's Auto had our back! Our Vehicle is running like a champ and we are greatful to have found them.P.S. Kara deserves a raise ?
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July 2023 by Sharon Ditsch
Pat's Auto & Towing was recommended to me after my vehicle had broke down on the highway. They got it towed to there shop and immediately contacted me as to the problem with it.Thank You Pat's Auto.
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July 2023 by Christine Howard
We travel over an hour one way to take our vehicles to Pat's because of their fantastic service. We highly recommend them.Services: Electrical repair
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June 2023 by Tonya Lynn Rawson
Thank you for reaching out and asking about my experience with you. Cara was courteous, well informed of her job and availability of things and educated on financing as well. My air-conditioning was the main point and getting my oil changed and my air has never run this good I don’t think even when I first bought it so I thank you so very much for taking the extra steps and offering the extra services to get tested to find out the root of the problem.Thank you again for your kindness and for your great service I will be coming back???
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June 2023 by sherry allen
I live out of town and I travel to Pat’s in Hastings just to have my vehicles serviced. They are always friendly and very professional; they are worth the drive. I highly recommend them.Service: General repairs & maintenance
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May 2023 by Angry Leeroy
Absolutely the best Auto Repair in town. Got my vehicle in, told me what was immediately wrong, fixed it and gave me an awesome price for repairs. Staff were top notch and knowledgeable about their job, friendly, and truly helpful. My vehicle runs buttery smooth again. 10/10 would recommend.Services: Electrical repair
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May 2023 by Karen Buchanan
Professional, friendly and caring..Your vehicle is assessed and an estimate given.. questions answered..After completion of work vehicle is test driven and an itemized bill given...We have 3 vehicles and Pat's Auto cares for them all.Services: Brake service & repair
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May 2023 by Charly Lufkin
Pats is always very good to me.I know absolutely nothing about cars but they never make me feel d*** for it.Very helpful and understanding people!Highly recommend, especially for college students.Service: Oil change
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March 2023 by Eston Jones
I set up an appointment with them got the car to them. They were very informal. I had to pick up tires so they can align it . the car should be roadworthy and safe when I pick it up. Very grateful for their help.Service: General repairs & maintenance
