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January 2025 by Dane Tiedeman
Nastiest postmaster I’ve ever seen. Rude and disrespectful to customers. If you don’t like your job then quit but no excuse act the way you do.
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August 2024 by Jonila Bryant
Hickman was the worst postal service. Put our package in the wrong house.
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July 2024 by Tamara Naslund
Worst ever service, I continually get other peoples mail. I have been been returning to be redelivered. The post master is lazy about delivery or not paying attention. How do these people get hired for a govermental service being so incompetent?
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June 2024 by Jeff Smith
Incredibly rude everytime I go in there.
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May 2024 by Corbin Scott
workers in the post office are terribly rude, don't deliver my packages, and get treated like an inconvenience just walking in.
(would give zero stars if i could)
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May 2024 by Dawson Burnett
Terribly rude everytime try and go in and figure out where our packages are cause they can't seem to deliver any bigger packages to address! Also got some family photos in mail! Envelope said specifically not to bend and they go and Bend it right in half!! Wish hickman location could get some staff that actually likes their job
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December 2022 by Julia Farringer
The lady that helped me mail out my packages was very helpful and extremely pofessional. She even helped me figure out the more economical way to send them:) Very important this time of year for sure!
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October 2022 by Caroline Piper
Worker was nice and fast service!
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March 2022 by Shayne Farringer
In the last month we have had 6 packages, they claimed had been left in our mail box. 5 have been found and delivered. Now one is gone and they have no idea where it was delivered. We have been told they have changed routes but the scanning system does not match the changes. They clearly have issues with the systems and possibly the management of this location. Lived here going on 25 years and have not had this level of issues till now. Their only solution is to hold our packages at the location and we pick them up. Heres a solution, fix the system whether mechanical or personnel related. This is frustrating!
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February 2022 by Devin Aylor
I get mistakes happen. And I'm totally okay with that. But when I tried calling to try and figure out where some of my packages were delivered to (because they were not in my mailbox like tracking said), I was met with complete rudness. She acted like I was being ridiculous for literally just asking if she knew where my packages were. And then for the icing on the cake, she thought she hung up but didn't and started complaining about me to her co-workers. Again, I wasn't upset about my package not being there. I felt inconvenienced sure. But it wasn't that big of a deal. But mistakes need to be fixed and acting like someone shouldn't be calling about a mistake is insane and terrible customer service.
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October 2021 by Phillip Herzog
Went to pick up a package that was dropped of there at 6:00 am Saturday morning and was told I can’t because it was delivered today and “the guy that sorts packages does not get there until 10:30 and they close at 10:00 “ she did give me a very sarcastic apology so there’s that guess I have to wait until Monday because she can’t be bothered to go get a 1lbs package out of the back!
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September 2021 by Kristy V.
Never getting my mail/packages, always getting other people's mail/packages. In the job description it says they will be required to lift 50-75lbs on occasion, but they can't be bothered with a 30lb bag of dog food, because it's "too heavy". I'm tired if doing their jobs for them without the pay.
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June 2021 by Kaitlyn Jones
I was absolutely devastated to move from Hickman, except for the fact I would not have to deal with this post office anymore. I almost never leave bad reviews because I know bad days happen. However, in my many trips/contact with this office they have never once had a good day. Everytime I speak with them I feel like I am absolutely ruining their day by just being alive. Recently I had some packages sent to my old address by mistake. I tried calling to catch them before they were delivered hoping to make it easier on everyone involved and was once again treated very rudely. Luckily the sender is able to send replacements to my correct address, and from now on I'll consider anything that goes through this post office as gone forever. It's been yearsof horrible service, i was hopeful they would make progress but it does not appear so.
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September 2020 by zomadd zomadd
Since Aug. 11 I have 17 receipts to date. That,s one every two business days. Most times I go straight to the window and I have never had more than two people in front of me. They know their business. I,m a happy camper.
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March 2020 by Kristy Vierkant
HORRIBLE. That's all I got. I'm forever not getting my mail. Getting others people's mail and packages. It's ridiculous.
