The Viaero Wireless store in Holdrege receives consistently excellent reviews for its outstanding customer service. The staff is repeatedly described as super, top notch, and a great team. Employees are noted for being patient, kind, helpful, friendly, professional, and courteous. They are not pushy and work with diligence to solve problems, whether for technical issues, switching carriers, or adding new lines. The team is willing to go out of their way to accommodate customers, ensuring a less stressful experience. Multiple reviews highlight that the crew does not stop until they figure out a problem. This exceptional service makes customers leave happily and results in strong recommendations to family and friends. The store's excellent performance is attributed directly to its employees.
Left my hearing aid charger cord at a hotel while traveling. I was quite distressed about that! Stopped at Viaero to see if they had one. They did! They then gave it to me! These guys are SUPER! Highly recommend Holdrege residents shop their store. If i could give 10 stars, i would have.
February 2024
Wow.... real customer service. They were fantastic.
June 2023
Have my phone and internet thou them don't got problems
