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December 2023 by Kurt K.
Run like the wind. Had one of the worst experiences ever and certainly wouldn't trust him with my vehicle again.
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September 2023 by Christina Davis
I’ve gone to Big Wrench Auto twice. They e been able to get my vehicle in and out in a timely manner both times. Very happy with his work! I love that he has an automated system that sends you an approval notification before he does the work that has attached photo he supplies. You can receive a paper receipt along with the digital receipt that’s automatically sent.Service: Vehicle Inspection
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September 2023 by Sandra Maciejewski
They were referred from a friend....And I'm happy I took my car there. They were quick and price reasonable. I will definitely go back again.
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September 2023 by Gabe Fronczak
He has been my trusted mechanic for years, will give you honest answers and charges a fair price.Services: Electrical repair
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August 2023 by Shannon Saulmon
I can say these guy's saved me I was traveling with an oversized load and my water pump was going out thanks to these guys they fixed my car and got us back on the road. Thank you for dropping other things so I could get back on the road.Service: Auto water leak repair
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August 2023 by Trisha G.
I recently reached out to Big Wrench Auto Repair for assistance with my Jeep's coolant system. Having detected a persistent antifreeze odor and experiencing a drop in coolant levels without any visible leaks, I was concerned about the condition of my vehicle. Unfortunately, my experience with Big Wrench Auto Repair left much to be desired.Upon dropping off my Jeep, I was promptly informed by the mechanic that the radiator was cracked and needed replacement. Trusting their assessment, I agreed to have the radiator replaced at a cost of $500. However, to my disappointment, the coolant smell persisted even after the replacement.Upon reaching out to Big Wrench Auto Repair once again, I encountered resistance from the mechanic. After some discussion, he reluctantly agreed to re-examine the vehicle. To my surprise, I was then presented with an unexpected bill for an inspection - an inspection for the very issue I had paid to have resolved. Initially quoted at $85, the fee was later reduced to $25, but the frustration remained.What baffled me further was the revelation that the mechanic had never conducted the coolant pressure test on my vehicle, a crucial diagnostic step. Instead, he had based his initial diagnosis solely on visual inspection, asserting that the radiator was cracked. It's worth noting that my Jeep had never leaked antifreeze onto the ground.Even more perplexing was the explanation I received when inquiring about the missed diagnosis. The mechanic's response was simply that sometimes new leaks can occur after fixing an existing one. This answer raises serious concerns about the competence and professionalism of a licensed mechanic.Given this series of events, I am left with doubts about the accuracy of the initial diagnosis. I cannot help but wonder if my radiator truly needed replacement in the first place. This entire experience has left me deeply dissatisfied and disappointed. As a customer, I believe in standing by one's work and providing transparent, trustworthy service.In conclusion, my experience at Big Wrench Auto Repair has been far from satisfactory. I will not be returning to this establishment and would caution others to carefully consider their options before entrusting their vehicles to their care. It is my hope that this review serves as a cautionary tale and encourages improvements in the service provided by Big Wrench Auto Repair.
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July 2023 by Jim Lauer
They were able to start my repair at the appointed time, finished quickly. Friendly service, rates were about what I expected. Nice to have them in town.Service: General repairs
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July 2023 by John Nepo
Great work great price! 10/10 highly recommend?
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June 2023 by Eric Doremus
He’s really nice he knows what he’s doing and his prices are excellent. He’s about the only mechanic I actually will go to in Kearney thank you for being a good mechanicServices: Steering & suspension replacement
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June 2023 by Rollien Ramos
Tim is very friendly and straightforward mechanic! I highly and definitely recommend his work.Service: General repairs & maintenance
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May 2023 by Samantha Wilson
I would definitely recommend, responsible price. He took us later in the day and got us running before the sun went down.Service: General repairs
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January 2023 by Terry Haugh
Excellent service. All work was performed in a timely and professional manner. They told me when it would be ready and had it done at that time. In today's auto repair world that is exceptional.Thank youService: Engine repair
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December 2022 by rolland towne
Ready to service car @ scheduled time. Fast, friendly service @ reasonable price.Service: Oil change
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October 2022 by Sandi Cassel
They got my car in right away so I was able to drive it back home (4 hours away) safely and on the day I was suppose to leave. Thank you for getting it in and working on it right away it drives nice again.Service: Brakes
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July 2022 by JENNIFER BRAGDON
Every step was easy and professional. From the estimate to the repair. The process was extremely customer friendly. My car was ready in less than 2 hours and the price was fair. I would 10 out of 10 recommend BIG Wrench Auto to anyone. I'm so happy to have found this hidden gem in our community. And I look forward to using them again for any automotive service I may need in the future. Thanks Again !!!Service: Auto brake replacement
